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Technology

8 tips from best-in-class IT leaders on AI and role changes

Navigating the ever-changing technological landscape is a critical challenge for today's IT leaders—but it doesn’t have to be done alone. At The Work Innovation Summit, top IT executives from Slack, Zscaler, and Asana weighed in, discussing strategies for effectively navigating technological advancements, with a particular focus on AI.

AI-Based Tools for Starting and Scaling Your Business

Artificial intelligence (AI) is transforming our work, driving innovation and saving time. If you’re looking to start a new business from scratch or expand an existing business, AI tools provide incredible opportunities for innovation and growth. With the right AI solutions in place, you can launch and proliferate. What can AI tools do for your business?

Why businesses choose Zendesk AI

🔌 Zendesk's artificial intelligence is different than others: We use data gathered from billions of real customer service interactions, combined with our deep expertise in the industry. 🔋 This allows our #AI to be not only accessible, but come with pre-trained solutions and customizable solutions that customers can use and see the value from day one. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Want to know 5 powerful ways AI boosts customer service efficiency?

In this video, we reveal the top ways teams can leverage #ArtificialIntelligence in customer service to improve customer satisfaction, boost efficiency, and lower costs. Why choose Zendesk #AI? Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Top Cloud Security Threats and How to Prevent Them

Cloud hosting is becoming the norm due to its efficiency, accessibility, flexibility, and scalability. Not only that, but it also optimizes IT expenses and encourages collaboration. However, with the rise of digitalization comes a surge of cloud security risks. With such threats, business leaders must be attentive to the cloud security of their businesses.

How to integrate #AI responsibly into #CX ft. @TinaHuang1 #shorts

⚡️ "With great power, comes great responsibility." 👏 Those words have never rung more true than they have with the power of artificial intelligence. That's why we're on a mission to ensure that companies integrate AI responsibly into their customer experiences. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.