Teams | Collaboration | Customer Service | Project Management

Technology

Understanding an Organization with User Behavior Analytics

The corporate world is changing rapidly. And with changing times, the need for technology is also increasing. Hence, modern technology works on the same lines to achieve maximum output. Furthermore, by using modern technologies in employee analytics, companies can influence the future of their business strategy. Currently, keeping a record of workforce analytics is a must for every organization.

ChatGPT for IT: 50+ best ChatGPT prompts for IT support and more

More than a year after the launch and wild popularity of ChatGPT, one thing has become clear: GenAI is smart and fast, but it’s only effective when you know how to use it. The wrong ChatGPT for IT prompts produce buggy, often inaccurate replies. The right inputs, on the other hand, can help IT pros accelerate their workflow and quickly troubleshoot problems.

Building trust and security at the intersection of AI and CX | Conversations with Zendesk Podcast

💡 On this episode, we’re joined by Joey Edwards-Lebair, Senior Customer Insights Manager at Zendesk. 🔋 Joey shares valuable insights into the evolving landscape of customer experience (CX) in the age of artificial intelligence. We discuss how AI is reshaping customer service, the importance of data privacy, and the future of voice communication in the digital-first era. Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

The future of meetings: How generative AI is revolutionizing virtual collaboration

In the world of business, where communication moves quickly, virtual meetings have become essential. Even if a lot of businesses currently utilize AI to improve their video conferencing systems, the arrival of generative AI is going to change everything. This blog article discusses how virtual meetings are going to experience a radical change and how generative AI has the potential to completely transform the way we work together online.

Using GenAI for productivity: Enhancing efficiency with a modern intranet

Now more than ever before, workers have access to powerful digital platforms that allow them to work smarter, not harder. Generative artificial intelligence (GenAI) and modern intranets make it easier for employees to improve productivity and accomplish more in less time. And the productivity boost couldn’t come at a better moment.

How Zendesk AI is changing the minds of skeptics | Conversations with Zendesk

🔋 With Zendesk #AI, you can expect high-quality automated resolutions that drive impact. This allows agents to focus on more meaningful tasks, instead of repeating the same ones over and over again. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.