Teams | Collaboration | Customer Service | Project Management

Does AI Make PSAs Obsolete?

Feb 3, 2026 By Scoro In Scoro
As AI tools get more powerful, a fair question keeps coming up –– If AI can connect everything, do you still need a PSA? With AI agents, MCP, and a bit of low-code creativity, it can feel like you could stitch together your own operating stack. That assumption misses an important distinction –– AI is an accelerator. It’s not infrastructure. For professional services businesses, reliability, structure, and trust come from having a clear system of record underneath it all. That’s what makes automation sustainable, reporting credible, and decisions defensible.
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10 Margin Leaks Hiding in Plain Sight (From Actual Ops Leaders)

Jan 30, 2026 By Sean Collins In Scoro
I spoke with 14 ops leaders about where their money actually goes. The answer is rarely a single disaster. It’s a thousand tiny, sensible-sounding decisions that nibble away at profit until your bank account no longer reflects your record sales month. Margins aren’t lost. They’re eroded. Here are the 10 most common operational traps we identified, and the fixes that actually work.
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Scoro Acquires Envoice to Further Streamline Profitability Tracking

Jan 27, 2026 By Kadri In Scoro
Today, we’re excited to announce that Scoro has acquired Envoice, a category leader in AI-powered bill and expense management. Scoro has always tracked project costs. You can log expenses, link them to projects, and see the impact on budgets and margins. But getting that external cost data into the system in the first place? That’s where a lot of the hurdles lie for many professional services firms.
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January 2026 Version Update: Watchdogs for Retainers & Exporting Roles

Jan 14, 2026 By Sintija Lapiņa-Ērgle In Scoro
We’re kicking off 2026 with updates designed to keep your projects healthy and your team’s schedule organized. With automated watchdogs for monitoring retainer metrics, context notes to your resource bookings, and more efficient bulk role management, you can now handle the fine details of your workspace with much less manual effort. Stick around for the end, too – we’ve got some big news about subtasks and the future of work planning in Scoro!
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5 A&E Firm Management Software to Consider for 2026

Jan 8, 2026 By Team Scoro In Scoro
Most comparison guides like this are written by someone trying to sell you one of the tools on the list. This one is too. We’re Scoro, and we’re on the list. The difference with out list: We’ll tell you when we’re not the right answer. Some firms here would be better served by Monograph or BQE Core, and we’d rather say that upfront than have you find out after a three-month implementation. Some tools here were built specifically for A&E.
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How a Leading Amazon Agency Saved 200 Hours Per Year on Quote and Invoice Generation with Scoro

Dec 12, 2025 By Alise Zaiceva In Scoro
Remazing is a leading international provider of services and software solutions for brands on Amazon and other online marketplaces. The agency helps global brands monitor, optimize, and advertise their presence on Amazon. Before Scoro, Remazing relied on a disconnected mix of SevDesk and Google Sheets to manage finances and budgeting. As the team grew to over 100 employees, the manual effort required to track budgets and analyze profitability this way became unsustainable.
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scoro

2025 Version Update Year-End Recap

Dec 12, 2025 By Sintija Lapiņa-Ērgle In Scoro
What a fruitful year this has been! As we wrap up another remarkable year, we’re thrilled to highlight the updates that have made Scoro even more powerful, efficient, and user-friendly. We’ve curated a list of this year’s most impactful product updates. Dive in – it’s the perfect way to get a jump start on your business goals for 2026!
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Christmas 2025 Version Update: Scoro MCP Server for AI-Powered Cross-App Workflows - Now Available for Everyone

Dec 10, 2025 By Sintija Lapiņa-Ērgle In Scoro
Consider this update as a Christmas gift from the Scoro team! We saved the best for last: the Scoro MCP server is now fully live and available for everyone, giving your team the tools to supercharge your success in the new year!
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The 5 Stages of Business Maturity (And What That Means for Growth)

Dec 9, 2025 By Harv Nagra In Scoro
Your business has grown from five people to 15, maybe even 30. Revenue’s up, clients are coming in, things should feel smoother. But you’re still relying on the same cobbled-together spreadsheets you used on day one. Sound familiar? Most service businesses don’t stall because of a lack of clients or talent. They stall because the team scales. But the processes and operations don’t. That’s why I find a business maturity model such a useful tool.
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scoro

Why Your Next Hire Shouldn't Be a Billable Role

Dec 9, 2025 By Sean Collins In Scoro
Hiring someone who doesn’t directly bring in cash feels risky. It’s like buying a premium gym membership you swear you’re going to use—it sounds responsible, but mostly it just feels like a monthly fee. You want every new hire to come with a direct ROI attached to their forehead. But let’s be honest with ourselves: If your “billable” employees are drowning in admin, HR squabbles, and resource Tetris, they aren’t actually billable.
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