Collaboration | Teamwork | Project Management



What are the ways health-tech startups can Improve Patients Experience

In the post covid era, health tech startups around the globe rose to the occasion and raised huge fundings to reshape the health care industry and some of the examples of health tech making headlines are as follows. It’s difficult to argue that human beings have reached a digital tipping point, and the patient gets benefitted from the sudden shift, whether through easier appointment scheduling or more availability of remote providers.


3 ways healthtech startups are improving the patient experience

Never has the need for practical, accessible healthcare technology been more important. In the ongoing aftermath of COVID-19, healthtech startups around the world are rising to the occasion (and raising huge funding rounds) to help reimagine the healthcare industry.


How to Ensure HIPAA Compliance Using Employee Monitoring In a Post-COVID-19 Healthcare Landscape

The recent pandemic pushed medical facilities and staff to the brink, taxing resources, exhausting employees, and disrupting decades of norms and protocols. It also accelerated technological trends that were quickly becoming popular, namely the centrality of technology and data in patient care. Today, many medical practices are digital-first operations, embracing telehealth and remote work at far greater levels than before the pandemic.


How an Internal Marketing Team uses OneDesk to serve 48 Hearing Clinics

When a company first starts out, the team is often cross-functional in its nature. This overlapping of responsibilities allows a company to be scrappy and grow quickly without too much overhead. Over time and through this period of growth, companies start to expand and develop more definition in terms of its different internal functions: sales, marketing, customer experience, operations, finances, and more.

Breaking down HIPAA compliance: how to choose a HIPAA compliant chat platform

Thanks to big data and the acceleration caused by the pandemic, communication in healthcare now demands extra attention. In order to stay relevant and improve the quality of patient care, more and more companies are following HIPAA guidelines. Ensuring that practitioners and patients are having their data protected is the first step to a brighter (and safer) future.


How a Hospital uses OneDesk to connect their departments and software

With the pandemic that rocked the world in 2020, a spotlight has been shone on healthcare systems and the challenges there are in running these institutions. Beyond the medical and research components, there are lots of supporting departments that are still needed to ensure hospitals and medical equipment are operating effectively.


Case Study: Healthcare Provider Cuts their Paper-Pushing Time by 20% to Spend More Time with Patients

The world’s healthcare workers have taken center stage in 2020, due to the Coronavirus pandemic. The work they do to keep patients healthy is tough work — hallmarked by long shifts and lots of information to digest and record. Anyone in the healthcare space will attest to the fact that managing information sits at the center of their work. They need to access patient information, process insurance claims, record new patient information, among tons of other document-related work.

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How to Measure Employee Productivity in the IT Industry

Want to learn how to measure employee productivity in the IT industry? It’s no secret that measuring employee productivity is one of the hardest things to do these days. As there are so many variables to keep track of, determining how well an employee is performing can be a very confusing process for most businesses. And when you’re dealing with the IT sector, this can become even more challenging! But don’t worry.


How Prepared is your IT Organization to Support the Rise in eHealth?

From electronic medical records (EMR) to tools for diagnosis, treatment and management, global healthcare has been adopting digital technologies to improve day-to-day operations and patient care for many years. Unsurprisingly the COVID-19 pandemic has intensified digital demands on hospitals and other medical institutions as they adapt to remote patient care.