Teams | Collaboration | Customer Service | Project Management


8 examples that define a positive patient experience

Healthcare has transitioned from focusing solely on doctors' proficiency to a patient-centric approach, bringing patients' needs and experiences to the fore. As a result, positive patient experience examples have become integral to the healthcare system. In fact, it is now globally recognized as an independent dimension of healthcare quality, shaping a person's perception of the quality of care they receive.

Revolutionizing dental practice management: Dentistry Support's remote support services

Innovation has a critical role in enhancing patient care and operational effectiveness in the dynamic field of healthcare. Dentistry Support, which was established in 2019 by Dr. Stefan Borgas and Sarah Beth Herman, is a pioneer in the dental field, providing remote support services that enable dental businesses to thrive. This blog post explores Dentistry Support’s journey, the services it provides, and the transformative impact of its approach on the dental practices it serves.

How Insightful Can Help Your Healthcare Company Be HIPAA Compliant?

Discover how Insightful, a pioneering PC monitoring and hour tracking software, empowers healthcare organizations to enhance data security and achieve robust HIPAA compliance. Our comprehensive guide illuminates the ways Insightful transforms your approach to cybersecurity, ensuring your patient data is protected against digital threats.

Top 5 benefits of collaboration in healthcare

Why is collaboration in healthcare so important? Patient care is a collaborative endeavor. Delivering a high-quality patient experience and healthcare requires knowledge, skills, and efforts from interprofessional teams. Teamwork also reduces the burden on healthcare providers so they can focus on their core, critical operations. In this blog, we explore the benefits of promoting collaboration in healthcare and expert recommendations to improve the same.

7 best patient engagement software in 2024

Patient engagement software is taking the world of healthcare by storm. As the healthcare system is becoming more diversified in terms of treatments and access to medical care, the need for a more personalized, engaging system for patients arose. Paired with the online nature of everyday communication, it paved the way for solutions that we now call patient engagement software.

Is Microsoft Teams HIPAA compliant? 5 alternatives to MS Teams for healthcare

Microsoft Teams has become a known name in enterprise communication, seamlessly integrating chat, video conferencing, and file sharing. During the pandemic, Microsoft Teams' healthcare usage soared from 44 million to 115 million users in just a few months. But when it comes to healthcare, where patient data is both sensitive and regulated, a crucial question emerges: Is Microsoft Teams HIPAA compliant?

7 Healthcare Project Management Challenges & Their Solutions

Project management is important in all industries, but healthcare could benefit the most from a comprehensive strategy. As the healthcare industry continues to suffer from budgetary constraints and a talent drought, a healthcare project manager becomes the light in the dark. However, there are several healthcare project management challenges that stop managers from getting the most out of their projects.

How to enable HIPAA-compliant texting and 6 tools to help you do it

In an era where time is of the essence and patients demand convenience, the winds of change have swept through the sacred realm of medicine. Brace yourself, healthcare providers, for what lies ahead is not a fleeting trend but a bona fide telemedicine revolution! With 62% of patients longing for the ease of virtual consultations, it's clear that healthcare's digital transformation is here to stay. Besides, SMS text messages have a 19% click-through rate (CTR) compared to 4% for emails.