Teams | Collaboration | Customer Service | Project Management


How to choose the best live chat customer service software for 2023

In this video, we reveal the top live chat features for 2023 to help you find the best live chat software. We also show you how live chat support can benefit your business and save costs. Why choose Zendesk? With Zendesk, you can add live chat and messaging to your website, mobile app, and social channels and provide 24/7 support with our no-code chatbot. Zendesk’s live chat software comes with a unified agent workspace that gives agents what they need to respond to customers, anywhere.
Vision Helpdesk

Live Online Chat Software: Real Time Customer Service

Live online chat software has become increasingly popular in recent years as a way for businesses to connect with customers in real time. These chat tools allow companies to provide quick and efficient customer service, increase sales, and improve customer satisfaction. In this article, we will take a closer look at live online chat software, including a specific product called Vision Helpdesk Live Chat Software.


9 Ideas to Use ChatGPT for IT Support

ChatGPT is the newest social media sensation. According to Open AI’s President Greg Brockman, more than a million people signed up to try the chatbot in just five days of its launch. From writing codes and college essays to explaining scientific concepts, people seem to be putting it to the test – and we aren’t the exception. Designed to assist customer support teams, the chatbot has the potential to be a valuable tool for help desk agents.


13 Best Team Chat Apps. Who's Got the Muscle?

Here’s the truth: there are hardly any ‘team chat apps’ left on the market. Today’s corporate messengers are not just about communication anymore. As business demands have risen, team chat apps have turned into powerful collaboration tools. They mix chats, audio/video calls, file sharing and integrations with third-party apps, becoming a kind of ‘work hubs’ to satisfy all business needs.

Vision Helpdesk

6 Ways Sales Live Chat Software Can Help Increase Close Rates

Sales are the lifeblood of any business. It’s the bread and butter that keeps businesses afloat and helps them grow. To be successful in any business, sales teams need to be constantly innovating and finding new ways to increase their close rates. One way to do this is by using sales live chat software. Sales live chat software is a tool that helps sales teams communicate with potential customers in real time. It can be used to answer questions, provide support, and close deals.


What is Workplace Chat and How to Choose the Right One for Your Business?

One of the secrets to a positive and healthy working environment is effective communication. With a happy, motivated, and strongly connected team, goals are easily achieved and projects move forward with less friction. Unfortunately, the reality today is that many modern workplaces experience poor communication. Misunderstandings, unclear requirements, and confusion with tasks are common in teams that lack harmony and proper ways of communication.

Vision Helpdesk

How to Choose the Best Sales Chat Software

When it comes to customer service, it is no secret that sales chat software has changed the game. From increasing customer experience to driving conversions and improving retention, live chat is a fundamental way to interact and support customers. Customers and support agents have noticed, and there is no better time to implement an effective sales chat software.


Introducing the Hub SDK Improvement for Messaging and Live Chat

Living in the Digital Age, so much of our lives are saturated with data and information. But with so much information available, sometimes we can feel like Johnny Mnemonic, past cranial-storage capacity, where additional data doesn’t help us solve any problems, and instead makes it even more difficult to solve problems.

Vision Helpdesk

5 Ways to Use a Website Live Chat Tool

In the digital age, customer service is more important than ever. Today’s consumers are savvier and have more choices than ever before, so it’s crucial that businesses offer outstanding customer service to stay competitive. One of the best ways to provide outstanding customer service is to use a website live chat tool. Live chat allows you to instantly connect with visitors and provide them with the help they need in real-time.

Vision Helpdesk

6 Features of the Best Call Center Chat Software

When it comes to call center chat software, you have a lot of options to choose from. It can be hard to decide which one is right for your business, especially when most of them seem very similar on the surface. However, there are some key features that set these systems apart from each other—and knowing about them can help you find the best solution for your needs. Here are some features to look out for in a good call center chat software.