Welcome back to this week's episode of Sit Down Startup! Today, host Adam O'Donnell sits down with Angie Westbrock, CEO of Standard AI, to explore her inspiring journey from the manufacturing sector to leading a cutting-edge retail technology company. Discover how Standard AI pivoted from autonomous checkout to leveraging computer vision for retail analytics, unlocking valuable insights for retailers. Angie shares her experiences navigating the challenges of product-market fit, the importance of understanding customer needs, and the strategic decisions that led to their recent success.

Learn how to get set up for success with Zendesk WFM. ️ In this session we dive deep into agent tracking, Workstreams, General Tasks, Untracked time, & URL tracking.

Learn how to get set up for success with Zendesk WFM. ️ In this session we dive deep into Locations, setting up shifts, generating schedules, and rotating shifts.

Discover how Freshdesk transforms team collaboration for exceptional customer support. In this video, Shibin from Freshworks demonstrates how Freshdesk's features like threads, tags, and shared ownership empower support agents to tackle complex issues efficiently. Learn how to streamline teamwork, manage tickets effectively, and provide timely, accurate updates to customers.

Learn to configure clickable links for tickets and knowledge base articles in Zendesk Explore reports.

Discover how AI agents are revolutionizing the customer service landscape by providing instant, personalized, and secure assistance 24/7. Learn how they adapt in real time, handle complex issues, and empower human teams to focus on what matters most. Whether you're a business owner, support team leader, or tech enthusiast, this quick guide breaks down AI's potential to elevate your customer experience.

Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Take a look at our brand new drill down reporting in TeamSupport.