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AI

Democratizing Creativity through AI with Matthew Hutson l Conversations with Zendesk Podcast

On this episode, we’re joined by Matthew Hutson, Contributing Writer at The New Yorker. Matthew has been writing in the AI space for quite some time and shares many important insights about creativity and the role of AI in a number of fields.

58 Conversational AI Statistics You Can't Ignore

Artificial intelligence today is a transformative reality. As pioneers in this realm, Netomi presents a comprehensive list of 58 conversational AI statistics. These figures not only highlight the growing influence of conversational AI and AI chatbots but also offer a glimpse into the future of human-machine interaction.

How AI is making more intelligent CX and service agents

The best jobs don’t just pay us, they bring us satisfaction too. In fact, in a study by PwC, respondents ranked having a fulfilling job as the second most important factor (after salary) when looking for a new role. And if you’re someone who thrives on making others happy, a job that ticks both those boxes is customer service.

53 Impressive Generative AI Statistics You Need To Know

Generative AI is rapidly transforming the way we interact with digital systems. From the halls of Congress to the dorm rooms of TikTok users, generative AI is everywhere. It’s reshaping industries, from entertainment to healthcare, and it’s only the beginning. Here is a compilation of thought-provoking Generative AI statistics.

Q3 '23 What's New: Zendesk Platform Announcements, Providing Agents with Flexible Tools

In this video, we will reveal our new announcements for the Zendesk Platform for Q3 of 2023. Highlights include hearing about all the new releases that provide agents with flexible, customizable tools that are both powerful and easy to use.

Protecting our user's security and privacy in the age of AI

At Wire, we believe that privacy and security are fundamental values – and that they should be protected, without any hesitation. This is why we collect as little data as possible – and strictly only collect information that we need to provide our services to you. Our headquarter is located in Berlin, Germany and almost all of our development takes place here. This means that we are regulated under the GDPR when it comes to the usage of personal information.

Improving Efficiency and Accuracy in Software Testing with AI

Dive into the transformative impact of AI on software testing. From machine learning-enhanced test case generation to predictive defect analytics, discover how AI is setting new benchmarks in software quality and reliability. Understand the real-world applications with a deep dive into a tech startup's AI-powered testing journey. Find out how tools to manage remote employees can help.

Supercharge Your Workflow: 7 Time-Saving ChatGPT Productivity Hacks

The world has started acquiring and adapting to the technology of automation of work processes and workflow optimization at an exponential rate to improve productivity and quality of work. People of diverse fields and job profiles, such as medicine, healthcare, science and technology, SaaS content marketing, finance, content developers, digital marketers, and others, are inclined to use AI technology, as it eases the complexity of gathering information from various internet sources.