Teams | Collaboration | Customer Service | Project Management

April 2026 Version Update: AI-Powered ELI Assistant - Now Available For Everyone

The Easter egg hunt might be over, but we’ve saved some productivity-boosting treats for you! With the official launch of our AI-powered ELI assistant, Scoro is becoming a workspace where AI can work beside you like a teammate – scheduling your day, updating projects and tasks, surfacing insights, and more. We’re also introducing more granular control over your billable time and a brand-new hub for building custom apps with Scoro.

This HR AI Chatbot Answers Every Employee Question | Custom Al Agent #ai

What if your HR chatbot could understand your company’s policies, benefits, and documents… and instantly respond to employees? In this video, I’ll show you how to build an HR AI chatbot trained on your own knowledge base using documents, Google Drive files, and internal HR data. This isn’t just a chatbot that answers questions. This is AI for HR that can understand context, provide accurate responses, and even help employees take action.

How AI Security & Compliance Tools Prevent Data Breaches in Real Time

In an era where every keystroke can become a vulnerability, a single data breach can cost an organization close to $5 million on average, as IBM’s Cost of a Data Breach Report 2024 reveals. A data breach is no longer just a technical incident; it’s a business‑level crisis that can trigger regulatory penalties, customer churn, and long‑term reputational damage, especially for BPOs that handle high‑volume client data across remote and hybrid workforces.

HR automation trends 2026: top AI HR trends

Many CHROs still treat HR automation trends as an efficiency tool rather than a true business transformation driver. While AI adoption has increased, most organizations are still struggling to see measurable outcomes. The reason is simple. Their systems are still disconnected. Research shows that nearly 95% of AI pilots fail to deliver ROI due to a lack of integration. This is exactly what is redefining HR automation trends 2026. The real shift is no longer about doing tasks faster.

AI agent for employee self-service: A complete guide

Employees struggling to find FAQs isn’t a new and unfamiliar HR situation. For as long as ever, employees have wanted instant, conversational support, not slow portals or ticket queues. But things remain the same even after AI chatbots for employee self-service were deployed for repetitive employee queries, from leave requests to password resets.

Zendesk CX Trends 2026: Lead in the AI era with contextual intelligence

AI promised better CX — but 83% of consumers still expect more. Contextual intelligence is the missing link that lets teams deliver smarter, faster, and more meaningful experiences. In this video, we unpack the five trends shaping CX in 2026 and show how contextual intelligence helps you: Watch to learn how to lead in the AI era and start applying contextual intelligence in your organization today.

What actually changes when AI joins your research process

If you’re a PM or PMM, your research cycle probably looks something like this: We recently ran this entire cycle completely asynchronously in a single afternoon, and ended up with an interactive, stakeholder-ready research report. It was all about changing how we spent our time and seeing what actually changes when AI is part of the whole research workflow, from raw interviews to a report that stakeholders will read and trust.

How to Set Up an HR AI Chatbot in Under 10 Minutes Step by Step Demo| #AIAgent #AIforHR #AIchatbot

What if you could build a fully functional HR AI chatbot… in under 10 minutes? In this video, I’ll show you how to create an HR AI Agent using your own knowledge base no coding, no complexity. From setting up the basics to connecting your data and launching your chatbot, everything is done step-by-step. This isn’t just a chatbot that answers questions. This is AI for HR that can understand your company policies and take real action.