Collaboration | Teamwork | Project Management

MSP

Tech Trends Shaping the Business World in 2021

Wondering what the latest tech trends are in the business world? There are always new tech trends emerging in the business world, and it is important for owners to be aware of what these are so that they can utilize them and stay current. Of course, these are unique times, which has led to a number of tech trends emerging over the last year or so that have helped businesses manage during COVID-19. So, if you want to know what the latest tech trends are and how they can help your business right now, keep reading to find out more.
onedesk

How a Healthcare MSP uses OneDesk to streamline its workflow

As a managed service provider (MSP), providing a high quality of service is tantamount to the success of the business. The range of services provided by an MSP includes providing support, maintaining equipment, and improving the operations, all with an eye to anticipating future needs and optimizing cost. The relationship between the service provider and its customers is predicated on a contract wherein the service provider commits to providing a particular level of service for a given price point.

OneDesk for Managed Service Providers (MSPs)

Learn how you can utilize OneDesk's helpdesk and project management features for Managed Service Providers (MSPs). OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.
freshworks

10 features to consider when choosing your MSP support tool

Managed Service Providers (MSPs) in IT have the unenviable task of hastening the digital transformation in companies, especially during these trying times. It becomes even more onerous, considering that the hardest-hit segment of Small and Medium Businesses (SMBs) are their major customers. According to the Global State of the MSP report, cloud migrations and security are expected to be the top drivers of MSPs growth for MSPs in 2020.