Exoprise

Waltham, MA, USA
2010
Sep 20, 2022   |  By Mark Yohai
Microsoft Teams is a cloud-based software within the Microsoft 365 application suite. The tool creates a highly collaborative and engaging environment with multiple organizational business units. As a modern unified collaboration (UC) platform, Microsoft Teams uses cloud-based calling, video meetings, messaging, chat, screen sharing, and third-party app integration. However, to ensure a great employee experience, IT must develop and execute Microsoft Teams monitoring use cases.
Sep 7, 2022   |  By Exoprise
Exoprise end-user experience management solutions for Microsoft 365, SaaS, and collaboration apps deliver cost savings, increased productivity, and elevated employee experience in times of growing hybrid/mobile work.
Sep 5, 2022   |  By Jason Lieblich
Enterprises moving to Office 365 cloud-based applications require a new approach to ensuring deployment success. Of course, your end-users should receive a fantastic application experience, whether with Teams, SharePoint, OneDrive, etc. But when problems surface with slowness or call quality, the Microsoft Service Health Dashboard provides no visibility beyond their network – leaving IT admins in the dark.
Sep 2, 2022   |  By Sid Kumar
A recent Exoprise customer survey found that 60-70% of application problems occur within the enterprise environment or home network/ISP. So, if you need to resolve Teams call quality problems, it's best to investigate your network before you try and finger point to Microsoft. In today's article, we see how this applies to Exoprise when team members work from home or in a hybrid work setting. Last Friday, at about 10:00 am EST, I jumped on an impromptu video call with one of my sales colleagues to discuss an ongoing marketing project. Although I am based in the Northern Virginia area, my comrade (as they say in British English!) is from Boston.
Aug 30, 2022   |  By Mark Yohai
The leap to remote work happened nearly overnight with the pandemic, and it’s clear that hybrid work and digital dexterity is the way of the future. As a result of this shift in the way we work, companies have invested in new technologies to adapt to the growing remote world, with 69% of companies planning to increase their investment in digital tools even more in 2022. Additionally, over 90% of businesses strive to implement hybrid work environments.
Aug 16, 2022   |  By Sid Kumar
According to a new study, the hybrid work model reduces attrition by a third. As the pandemic shifted work to remote, with some companies going fully remote work for over two years, many organizations are looking to continue to allow hybrid work environments. In 2022, more than 90% of midsize companies plan to implement a hybrid work structure. One of our customers practices this model and is always interested to know what new features can enhance the digital experience of their distributed workforce.
Aug 1, 2022   |  By Team Exoprise
When end-users constantly complain about bad network quality or poor audio video conference experience, you know it's time to shop for a Team's monitoring tool. And your Teams monitoring solution needs to be proactive, provide insight into hybrid work environments, and support real-time diagnosis of network issues for your end-users no matter where they work from. Business leaders rely more than ever on technology teams to deliver a successful company ROI. But problems with complex Teams deployment and unsatisfied workers can lead to increased costs and lower productivity.
Jul 26, 2022   |  By Sid Kumar
The Exoprise marketing team sat down with their CEO, Jason Lieblich, to discuss predictive analytics, market trends, and the technology’s usage in troubleshooting network issues.
Jul 21, 2022   |  By Team Exoprise
Microsoft’s unified communication and collaboration tool Teams suffered an hours-long outage on July 20, 2022 — affecting thousands of users globally. Exoprise sensors successfully detected Teams outage at least 30 mins before Microsoft officially confirmed the outage on its MSFT365status Twitter account. Below is what users saw when trying to access the Teams app or leverage any of its features.
Jul 12, 2022   |  By Sid Kumar
Virtual collaboration is the new name of the business game in 2022, with at least 25% of employees in the US predicted to be working remotely by the end of the year. As the Work-from-anywhere movement continues to grow and online meetings become the industry standard, remote employees increasingly rely on access to SaaS and mission-critical services directly from the Internet.
Jun 30, 2022   |  By Exoprise
Digital Experience Monitoring (DEM) from Exoprise offers a unique solution combining proactive monitoring with synthetics and endpoint monitoring with RUM. We call it Better Together! Using the Exoprise DEM solution, enterprises can empower IT to support work-from-anywhere initiatives. Whether your team is interested in 24*7 monitoring of Microsoft 365 or complete coverage of third-party services like Zoom, Exoprise has it all.
Jan 13, 2022   |  By Exoprise
Exoprise lets IT administrators easily monitor any SaaS application (internal or external) without scripting. Collect performance data metrics (login time, upload and download time, network path performance, connect time, proxy connect time, DNS lookup time, TTFB, etc.) using our Web Login sensor. The sensor auto detects credential forms, supplies login credentials, and is able to record the server uptime and availability statistics in real-time. All this without the need for any complex scripting. It's simple to deploy the sensor. Start web application monitoring right away and improve the end-user digital experience.
Oct 3, 2021   |  By Exoprise
Service Watch Browser provides Real User Monitoring (RUM) for SaaS and web applications you don't control. The browser-based plugin can be securely installed as an Internet Explorer or Chrome extension to get the end-user perspective of mission-critical apps such as Microsoft 365, Salesforce, Workday, AWS, etc. Service Watch Browser enables IT admins or app owners to proactively detect and troubleshoot Wi-Fi, ISP, and local network connectivity issues causing the slowness.
Sep 28, 2021   |  By Exoprise
Interview with Mark Yohai, VP Sales & Business Development at Exoprise. During this video interview, Mark discusses: Who Exoprise is and what they do The details on their platform How the sales process works Roles they are hiring for What to expect during the interview process Exoprise's culture And more!
Sep 28, 2021   |  By Exoprise
Interview with Jason Lieblich, Founder and CEO at Exoprise.
Aug 4, 2021   |  By Exoprise
Exoprise Email Graph sensor tests and monitors Microsoft 365 Exchange Online using the new Graph API. As businesses continue to operate remotely, it is more important than ever to have a robust email communication infrastructure for collaboration. When email access is down or slow, it impacts end-user productivity, and businesses suffer. CloudReady Email Graph API sensor synthetically tests Microsoft Graph authentication, permission access, uptime, and mailbox availability no matter what location. Monitor Office 365 Mail queues, SPAM filters and troubleshoot slow email delivery for exchange online.
Jul 27, 2021   |  By Exoprise
Exoprise supports Microsoft 365 OneDrive monitoring similar to SharePoint with OAuth credentials as well as full experience monitoring via a headless browser. The sensor emulates a real user signing into OneDrive to collect end-to-end performance metrics such as health score, server latency, login times, etc. across the infrastructure and measure optimal availability.
Jul 26, 2021   |  By Exoprise
Monitor Microsoft 365 Azure Active Directory (AAD) with Exoprise CloudReady. AAD is an enterprise multi-tenant cloud directory and identity management service. In your business, employees who work from home remotely or the office rely on Azure AD to log in to multiple Office 365 services and access them through a single set of cloud credentials.
May 21, 2021   |  By Exoprise
Delivering a digital experience with traditional monitoring tools is a challenge. Most legacy tools are monitoring on servers and websites and lacking coverage on holistic real-time user experience. These tools also have a limited view into cloud services they don't own. Rapid migration to digital tools and platforms creates additional challenges for IT to deliver and manage end-user experience. New expectations as a result of remote work are redefining the new IT landscape. The workplace model is changing fast and a variety of variables such as internet speed, multiple endpoints, limited remote troubleshooting ability, etc. impacts the delivery of a great experience.
May 21, 2021   |  By Exoprise
Optimizing the digital experience monitoring (DEM) strategy should be a priority for businesses. According to Forrester, the five principles to optimize end-user experience management are 1. Holistic 2. Workflow-centric 3. Feedback-driven 4. Automated and 5. Quantified. Exoprise offers businesses a 360 degree DEM solution for cloud, network, and workspace digital transformation. The better together monitoring strategy combines real user and synthetic monitoring to deliver actionable insights to IT for SaaS applications whether consumed from home or office. With complete coverage for ALL of Office 365 cloud productivity applications and crowd-sourced benchmarks, Exoprise leads the way to ensure high productivity for the remote workforce.
Aug 18, 2022   |  By Exoprise
These best practices collected by the experts at Exoprise will help you take control of your apps in the cloud while avoiding common pitfalls that can lead to extended outages and unhappy users.
Aug 9, 2022   |  By Exoprise
If your business depends on Microsoft Teams for collaboration and communication, then you must proactively monitor the health of the Teams service, your networks, and everything-in-between. Only Exoprise can synthetically monitor ALL of Microsoft Teams alongside our low-level real-use packet monitoring to complete coverage in ONE platform.
May 17, 2022   |  By Exoprise
Synthetic Transaction Monitoring (STM) and Real-User Monitoring (RUM) are two different approaches for monitoring end-user experiences with SaaS, Desktop, and networked applications. But in today's digital world, response time, availability, and work-from-anywhere initiatives are becoming closely aligned. Employees need the flexibility to collaborate from any location without disruption. Organizations must look towards a holistic monitoring strategy to make this feasible every day.
Sep 16, 2021   |  By Exoprise
Whether migrating from Skype for Business or embarking on an enterprise collaboration and communications upgrade, Microsoft Team's deployments require planning, assessment and continuous visibility for network optimization. CloudReady Teams Monitoring executes synthetic video, audio and messaging conference calls against an Exoprise AV Bot for end-toend Quality of Service (QoS) and WebRTC metrics. Easily deployed for 24x7, steady-state visibility into your infrastructure.
Sep 16, 2021   |  By Exoprise
Digital Experience Monitoring (DEM) solutions like Exoprise Service Watch provide the ultimate measure of how IT services and assets are enhancing - or not - the productivity of the business and employees no matter where they work. In this day and age, monitoring is crucial. The future of work is all digital, all connected, and all kinds of complicated.
Sep 16, 2021   |  By Exoprise
Exoprise CloudReady is the leading solution for monitoring your entire Office 365 deployment. Find and fix performance problems, detect changes and plan your network for capacity. With CloudReady you'll know about outages instantly - before Microsoft knows itself.
Sep 1, 2021   |  By Exoprise
If your organization leverages SharePoint for content, communication and collaboration then you must continuously test and monitor your SharePoint installations. Whether its SharePoint Online in Office 365, Hosted SharePoint on Azure or your own SharePoint 2016 installation, synthetic uptime and performance monitoring will help you find and fix problems, detect changes and plan your network and servers for capacity.
Sep 1, 2021   |  By Exoprise
CloudReady Skype for Business Sensors continuously execute real conversations between Skype endpoints and capture metrics to determine the health of your network, ISPs, WiFI, Edge and Media Servers. Deploy sensors across multiple branch and cloud locations to model your different topologies, network conditions and scenarios for always-on monitoring and end-to-end test.
Aug 1, 2021   |  By Exoprise
Email is the lifeblood of every business great or small. Still maintaining your Exchange installation or moved on to Office 365, you're still on the hook to make sure that everything works correctly. With Office 365, Microsoft can only see what's happening in their datacenters, they can't see end-to-end, your network, or your additional inbound and outbound mail filters and flow. You need to monitor end-to-end.
Aug 1, 2021   |  By Exoprise
Monitor the entire RDS, RemoteApp and VDI stack with continuous login simulation from anywhere in your network. Monitoring Server Based Computing environments with just performance counters isn't enough. To fully evaluate the entire application delivery installation, IT architects must synthetically exercize the components and measure the end-user experience. CloudReady RDP sensors enable logon simulation with no changes to the servers. The RDP sensors capture, read and analyze the screen to record application launch times like a real end-user would.

We help you find and fix issues with your cloud apps fast. Exoprise is the leading solution provider for monitoring SaaS services like Microsoft 365, Box, Dropbox, Salesforce.com and more.

CloudReady utilizes Active Monitoring or synthetic transactions to emulate real users accessing your cloud services like Microsoft 365. Monitor the entire Microsoft 365 suite including Exchange Online, SharePoint Online, Skype for Business and everything in-between. Troubleshoot, detect outages and guarantee SLA compliance for any SaaS or Web application from behind the firewall or from locations throughout the world.

All the features you need to be your company's hero:

  • Crowd-Powered Analytics: Instant network benchmarks. See how your bandwidth, latency, and cloud health compares to enterprises from all across the globe.
  • Any Branch, Any Location: Deploy anywhere — any branch, any laptop, any device for continuous end-to-end network visibility.
  • Monitor ALL of Microsoft 365: Deep and wide with complete support for SharePoint, Exchange Monitoring, Microsoft Teams, Skype for Business and Everything-in-between.
  • User Experience for Any Web App: Monitor the end-user experience for any Web App, any Cloud, Any Location. Know instantly when there’s an outage and where to fix it.

End-to-End Performance & Availability Monitoring for ALL Your Apps.