Teams | Collaboration | Customer Service | Project Management

In our recent webinar, *Unlocking AI Success with Zendesk Knowledge Base*, we explored innovative strategies to elevate customer experience using AI. This session featured valuable insights from our expert panel, including members from the Zendesk CX, Product, and Community Teams.

This video demonstrates how you can create instructions and a custom tone of voice for your advanced AI agent. For more information, see: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Welcome to our exploration of Miro, the ultimate AI-powered Innovation Workspace! In this video, we'll uncover what Miro is, and how it can revolutionize your workflow.

Copilot similar tickets: Help agents find similar tickets faster | Zendesk Product Spotlight As an agent, when you’re stumped trying to solve a ticket, it can be super helpful to see how your teammates have handled similar tickets in the past. The copilot similar tickets feature helps agents find similar tickets to the one they're working on. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Explore how AI changes work & the future of generative AI in Slack. Tap into company knowledge plus Salesforce with Einstein Agents to interact with your data as easily as you talk to your colleagues.