This episode features an interview with Aniisu K. Verghese, Founder of Intraskope, a boutique internal communications and personal branding consultancy serving global markets. In this episode, Shawn and Aniisu discuss inclusive internal communications, strategies for building organizational trust, and how AI is streamlining employee experience.

Since HEY launched, we’ve heard from many of you who want to share all the goodness of HEY with the people in your family. We get it! We have partners, kids, and parents who would benefit from HEY, too. So, today we’re introducing HEY for Families — add up to 4 additional HEY accounts for just $179/year total! One person pays and invites everyone, but the accounts remain separate and private.

Join us for an enlightening session from Refresh 2024 in New York, where Siddhartha Agarwal, Senior Vice President of Product Strategy and Operations at Freshworks, delves into the transformative power of Freddy AI. Discover how Freshworks is revolutionizing customer and employee service solutions for companies of all sizes. In this video, you will meet Freddy AI and learn how.

Operations is a critical role within agencies today. But beyond the day-to-day, there’s a big opportunity to leverage this role as strategic driver of growth and efficiency. How can you develop both yourself as a leader and your agency to deliver better results? In this episode, Ryan McNamara, Head of Operations for Rise at Seven, highlights 3 key areas that every ops director should focus on: Financial rigor - what metrics you should be looking at and how often, to help you make strategic decisions.

New Feature Release: Reverse Views Group & Swimlane Order! In our latest update, we're excited to introduce a highly requested feature: Reverse Views Group & Swimlane Order. This enhancement allows you to easily organize your data views, ensuring you can focus on the most relevant information for better visualization and usability.

As you start planning for the next quarter, you might find that your team’s ideas and goals are scattered across channels, docs, and spreadsheets. With Slack lists, you can create a straightforward catalog of planned work, improve visibility across teams, and discuss priorities where you’re already working – in Slack! LEARN MORE: hhttps://slack.com/help/articles/27660660362131-Slack-lists--Plan-work-for-the-next-quarter.