Teams | Collaboration | Customer Service | Project Management

June 2024

Empower your business with M-Files Connector for Copilot - Microsoft365

Jun 18, 2024 By M-Files In M-Files
The M-Files Connector for Copilot empowers your organization to enhance productivity and data utilization across platforms. By seamlessly publishing selected information from M-Files to the Microsoft 365 platform, it ensures that Copilot can leverage crucial data while maintaining the strictest security protocols. Users experience a unified view, accessing only the data they are permitted to see in M-Files, thus preserving confidentiality and compliance.
View Video

Leverage the power of genAI with M-Files Aino

Jun 18, 2024 By M-Files In M-Files
We're thrilled to announce the latest release of M-Files Aino, packed with powerful new capabilities. Aino now enables you to ask questions from all your data in M-Files, select specific scopes for queries, and enjoy enhanced conversational skills with automatic chat history. Available in both M-Files Web and the new M-Files Desktop, Aino also boasts specialized cognitive skills including math and calendar logic.
View Video
Vivantio

Change and Release Management: Clarifying Key Roles

Jun 18, 2024 By Vivantio Press In Vivantio
Change and release management are vital as they help keep business operations stable and boost productivity. These processes deal with changes and software updates in your company. They make sure things run smoothly by reducing disruptions and making deployments more efficient. Change management focuses on making and handling changes throughout the company. It deals with changes in the organization’s structure, culture, processes, tech, and people.
Read Post
miro

Organize your thoughts with 7 mind map examples from the Miro community

Jun 18, 2024 By Kat Boogaard In Miro
A mind map displays information with related ideas branching out from a core concept. It can be helpful for everything from brainstorming and problem solving to decision-making and information sharing. One of the best parts about mind mapping is that there’s endless room to be creative. Take a look at these seven different mind map examples from Miroverse and you’ll walk away with plenty of inspiration for your own diagrams.
Read Post
Leapmax

Top 8 Ways to Make BPO Management Easy

Jun 18, 2024 By Leapmax In Leapmax
Business process outsourcing, or BPO, plays a significant role in many companies. It is useful for everything, including handling customer service and back-office tasks. By sharing these tasks, businesses can focus on what they do best while taking advantage of the knowledge and speed of BPO providers. For BPO management, you need a planned method to ensure that employee performance and output are at their best.
Read Post
element

EU's Chat Control puts security and privacy at risk

Jun 18, 2024 By Denise Almeida In Element
Since it was first proposed, the EU’s Regulation to prevent and combat child sexual abuse (aka Chat Control) has gained the attention of security experts, academics, civil society, and the private sector for all the wrong reasons. Early versions of the Commission's proposal included requirements for media scanning and effectively entail the mass surveillance of Europeans.
Read Post
Simpplr

Intranet implementation made simple: Choose an intranet that saves IT time and resources

Jun 17, 2024 By Christine Robitaille In Simpplr
Tightening budgets make it more imperative than ever to choose an intranet solution that is easy to deploy and maintain, thereby preserving and optimizing your IT resources. Streamlined intranet implementation can save money, time and frustration for IT and beyond.
Read Post
teamsupport

Adopting a Customer-Friendly Ticketing System

Jun 17, 2024 By Riley O'Donnell In TeamSupport
POMS Corp., a provider of manufacturing execution systems software for companies that make pharmaceuticals, bio-pharmaceutical, cell and gene therapy, and other FDA-regulated products, takes customer support seriously. After years of frustration with an insufficient customer support solution, Travis Castleman, VP of Customer Support at POMS, decided to adopt TeamSupport in 2020.
Read Post
insightful

Question Everything: Five Whys to Decode Your Workforce Data

Jun 17, 2024 By Kendra Gaffin In Insightful
Explore how a simple Insightful app download and the Five Whys method can transform your approach to workforce challenges. This article details a step-by-step process for uncovering and addressing the root causes of workplace inefficiencies through user activity monitor tools, empowering leaders with actionable insights for better decision-making.
Read Post
clearhub

Choosing The Right Atlassian Tools For Project Management

Jun 17, 2024 By Giles Knights In ClearHub
For companies seeking to streamline project management through enterprise-grade collaboration tools, Atlassian offers a robust suite like no other. Atlassian project management solutions are designed to increase visibility, automate processes, and enhance team productivity, making them a worthwhile investment for organisations looking to make their workflows more efficient.
Read Post

Copyright © 2024 OpsMatters™. All rights reserved.