Jira has a massive problem. And it’s not even Jira’s fault. Does any of this sound familiar? This is all because of Jira tickets; not how Atlassian has created the platform – but how we, as users, are writing them. Jira tickets, when written badly, can destroy productivity, cause friction, and lead vocal members of your team to demand a switch to a different platform. To avoid this, it’s important to know how to write Jira tickets effectively from the get-go.