When done right, technology can help companies create great customer experiences. This is why 82% of top-performing businesses say they pay close attention to the human experience around digital and technology, according to a study by PwC. However, IT Services companies often view the quality of service through the lens of applications and infrastructure, while their customers are more concerned with outcomes and usage. This creates a disconnect, which can lead to low customer satisfaction.

Business instant messaging is not a nice-to-have addition to the workplace anymore. Instead, it is an integral communication practice for companies of all sizes. Remote and hybrid work models are becoming more prevalent. With the rise of digital workplaces, everybody needs a quick, efficient, and familiar way to communicate. Business instant messaging is exactly that.

As consumer behavior rapidly changed during the pandemic, accelerating the shift from in-person to online shopping and the expectation for speedy shipping, the Third-Party Logistics (3PL) industry has boomed. 63.5% of shippers now outsource their warehousing activities to 3PL providers1, 81% outsource domestic transportation2 (which is the most common services outsourced1), and 44% outsource freight forwarding3.

Notifications—such as emails, SMS, or push notifications from an app—are a big part of daily life. Whether for work, fun, banking, or just to chat, mobile notifications tell us what we need to attend to and when. While some users like getting notifications so that they don’t miss out, others turn off most notification channels for the sake of peace. But if it’s your application, what can you do to make sure that you’re communicating effectively with your users?

We are in precarious and uncertain times. We hear the phrase “The Great Resignation” every day. The challenge to draw and retain employees has left a hole in the armor of the most stable of businesses. Talent acquisition and retention have become one of the most significant impediments to attaining company goals today. It is now at the top of every company’s agenda, and U.S. business leadership rightly sees this issue as the one to master in 2022.

We are seeing unprecedented times in our world. The growth of the remote workforce is becoming a mainstay for employers as we move into a post-pandemic environment. In fact, according to a June 2021 Bloomberg article, a Morning Consult poll on behalf of Bloomberg News revealed that “39% of US Adults would consider quitting if their employers weren’t flexible about remote work.” That is astounding news!

Find out the top 15 Toggl alternatives, their features, prices and benefits. See the features comparison among the tools and choose what suits you the best. Toggl is a simple time tracking solution for businesses that seek to increase productivity and supervise their workers without any manual labour. Freelancers and small teams will find it to be the ideal resource for taking their businesses to the next level of success.

Pitching your agency as the perfect fit during a client presentation is daunting. You have to remember product positioning, messaging, client goals, and most importantly, selling your service. Most of all, a client presentation must add value. The aim is for clients to envision what it’ll look like if they work with you and how you’ll help them reach their goals. The failure of most client presentations is how they land. Some are full of text-heavy slide decks. Yuck.

Here at Time Doctor, we are continually building new features and releasing upgrades to our product to ensure that our customers have the best possible experience. With that in mind, we created this short post to share the top reasons that customers upgrade to our latest version, Time Doctor 2. Some of our longtime customers still use our first platform or previous version which we call, Time Doctor Classic. We make it easy and free for you to upgrade.

When managing a team, the first thing to get straight is that what's valid for individual assignments is also applicable for group projects. In other words, you will have to define the objectives, understand the tasks, and proceed with setting clear expectations. That said, in group work, you will have to face other complexities. Whether it is for a student project or handling a team in the office, you can try to implement the following practices to ensure the best outcome.