Teams | Collaboration | Customer Service | Project Management

Blog

Streamline Your Processes with Business Process Management

Disorganization in the workplace can have a disastrous effect on our psyche, perpetuating further disorganization which heavily affects productivity, employee well-being, customer relationships, and profits. By utilizing BPM and other tools like employee screenshot monitoring or productivity monitoring software, companies can ensure that all their business processes are streamlined for maximum efficiency.

Future-proofing your customer experience with asynchronous messaging

In a recent study commissioned by Zendesk, just 39% of customer service agents said they were confident they could respond to customers in a conversational, convenient way. And only 32% said they could effectively manage and monitor customer requests during the working day. Both of these findings reveal powerful truths. Customer service staff often feel overwhelmed, particularly when they have to respond to everything quickly.

Could you be using Jira better? Try these top 3 tips!

Jira is one of the flagship products in the Atlassian stack. And it’s super popular. Atlassian adoption is going up in companies around the world – and more users than ever are going beyond the standard functionality that Jira offers. Custom Atlassian tools give admins more control – and with Jira, opportunities for admins to enhance the way their organisations work on the platform are always present.

Zulip 5.0: Threaded open-source team chat

We’re excited to announce the release of Zulip Server 5.0, containing hundreds of new features and bug fixes! Zulip is an open-source team collaboration tool with unique topic-based threading that is ideal for both live and asynchronous conversations. Fortune 500 companies, leading open-source projects, and thousands of other organizations use Zulip every day. Zulip’s 100% open-source software is available as a managed cloud service or a self-hosted solution.

15 Powerful Jibble Alternatives in 2022

11 best alternatives to Jibble with their details. Get their details. Check Apploye as the leading Jibble alternative. Jibble is a free and versatile time tracking program that can be used to keep track of projects, track employees' attendance, and manage payroll. However, there are several limitations and drawbacks to it. Additionally, you may consider switching to another software from Jibble if you find that it is not meeting your needs.

Example KPI Dashboards

KPIs or Key Performance Indicators, are measurements that determine how well your organization is meeting its goals and objectives. KPIs are crucial to making data-driven decisions for your business. KPI dashboards provide a single screen of useful charts and graphs to easily measure your progress and performance. As such, when determining what KPI charts to use, consider your industry focus, project planning methodology, and business goals.

Sponsored Post

The continued value of Zoho Projects: report from Nucleus Research

Software that adapts to changing business requirements will always stay relevant. A great project management tool helps teams stay organized and complete work on time. It optimizes processes that are otherwise inefficient so that team members can stay productive. With remote work, project management tools have become essential to maintaining open communication with stakeholders.

What Are Intangible KPIs? (And How to Develop Them)

Focusing on intangible assets and creating KPIs to measure and manage key value drivers is more important than ever. Companies must strengthen these assets to ensure adaptability and resilience in the face of constant economic and cultural shifts. Find out how to develop intangible KPIs and leverage analytics and BI tools like software for employee monitoring to support them.