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Employee Onboarding Best Practices: The Ultimate Guide

Employee onboarding is the process of integrating new employees into an organization. In spite of how sometimes onboarding can be a long and daunting process, with the right employee onboarding best practices and strategies in place, it can be a smooth and effective experience for both the employee and the company! A high employee turnover rate, or the rate at which employees leave a company is a demanding issue to address.

Teamwork named one of G2's best software solutions of 2022

Thanks to our amazing customers and their ongoing support for our platform, Teamwork has been named one of G2’s best software in 2022! We’re delighted to receive this honor and proud to provide all of our customers with the tools they need to run more efficient, organized, and profitable businesses.

Marketing Automation Vs Sales Automation

Assuming you are yet to begin automating your emails and work processes. You might be confused whether you want a sales automation or a marketing automation platform as there are multiple similarities between them. Both the tools can track inbox activities, iitiate event-based activities & guarantee to expand deals and income. Though there are lots in common, it is essential to understand them in and out.

A Big Step to address Big Tech

On Thursday, March 24th, the EU Parliament held its last debate on the Digital Markets Act (DMA), and decided how strongly to bring Big Tech to heel. The EU’s intentions to ‘ensure fair and open digital markets’ have always been good, but there have been many points in the negotiations where the outcome could have been toothless - in particular around the interoperability obligation.

3 Ways Businesses can Navigate Remote Work Compliance Correctly

In these changing times, the necessity for remote work has grown quickly. That exigency is unlikely to fade away immediately. Maybe it won’t go away at all for many businesses. Even before this shift, there was a growing appreciation of the possibilities that remote work solutions presented. Virtual interactions were becoming more seamless because of technological advances. Prospective employers were profiting from the diminished significance of location in talent management.

HaloITSM New Features Q1 2022

As we head into the second quarter of 2022, we would like to take the opportunity to provide you with an overview of some of the key new features that were recently released during the first quarter of 2022. As an organisation, we would like to thank all of those who have provided feedback and suggestions for new features. We have and continue to take into account our clients ideas, in addition to our pool of thoughts internally.

The Negative Impact of Poor Management on Workforce Productivity (and How to Avoid it)

57% of surveyed employees report having left one or more companies due to poor management practices. Find out how ineffective management can negatively affect the workplace, and how employee work tracking software like Workpuls can help.

Building in-app chat with Rocket.Chat

Conversations are the lifeblood of every business, customer relationship, and community. So it's no surprise that many of the web and mobile apps we use daily now have conversational functionality. We all expect to be able to chat with our favorite companies, organizations, and communities at any time, anywhere. In-app chat is no longer a nice-to-have addition to the app - it's an expected part of the user experience.

Essential Customer Service Skills that Can't Be Replicated by AI

Today, many companies worldwide are doubling down 1 on their reskilling and upskilling efforts, and equipping employees with the crucial skills that they need to thrive in the world of work today. Here, we review the key skills that customer service agents need to hone, in today’s ever-evolving landscape of work.

Upcoming legislation impacting full-time work

The 117th Congress has introduced nearly 400 labor and employment bills since first convening on Jan. 3, 2021, ranging from protecting farmworkers from wildfire smoke and excessive heat to establishing fair practices around unionization and everything in between. As everyone’s favorite singing piece of legislation would say, “But today I am still just a bill.” The vast majority of these 400 bills stand a 2% chance or less of being enacted into law.