Teams | Collaboration | Customer Service | Project Management

For Tara Vajra, Head of Creative Operations at Asana, creative production is a tight balancing act. Her role requires her to constantly measure existing resources against new requests and larger marketing goals. This is especially tricky at a global company, where she needs to produce assets that work across cultures and partner with stakeholders who live around the world.

The theme of the month? More control and more insights! This one is jam-packed with goodies as we’ve made updates all across the board – from project view customization to role-based reporting and cost calculations.

Using technology in our daily lives is not only beneficial, it’s a must in today’s fast-paced business world. Because of changes in technology, the way teams work together has changed. These changes have also affected the work itself.Two clear examples of this movement are the rise of digital workplaces and the trend toward working from home. These team efficiency tools make it easy for teams to communicate as if they were in the same room.

Explore the concept of chronoworking and its impact on productivity and well-being. Delve into global workforce dynamics, flexible scheduling trends, and generational preferences. Discover how Insightful activities tracker empowers remote efficiency, shaping the future of work.

Discover how automation and AI are reshaping the BPO industry. From streamlining workflows to enhancing service quality, learn how to use emerging technology for efficiency and growth in your BPO process.

Welcome to the exciting world of customer experience (CX) and its significance for your business. Addressing customer journey pain points is key to attracting and retaining loyal customers. Customer experience management is the approach that allows you to create and optimize every interaction a customer has with your brand.

Innovation is the lifeblood of any forward-thinking organization, and to achieve innovation, you need well-structured, collaborative teams. Michel Hauzeur — a Bogotá, Colombia-based Miro user and leader in product development and design — has mastered the art of fostering innovation through strategic team-building. Hauzeur is the Product Design & Innovation Leader at a tech service company called Nearsure, an independent consultant, and speaker..

Burn-up charts are just one tool in the project manager’s toolbox — but these humble charts can be impressively effective. They’re perfect for presenting a quick snapshot of project progress, as well as showing progress over time or the ways a project’s scope keeps shifting. The burn-up chart is well worth understanding and adding to your arsenal. So let’s take a look at what a burn-up chart actually is and how to make your own.

If you're doing any sort of client work, chances are you know the pains of onboarding new clients. There may even be times when you've sent them one of those generic questionnaires that asks about everything under the sun. Bored, the client loses interest, filling out the form with the most perfunctory answers so they can get through it ASAP. Ask yourself: is anyone happy about this? Enter Conditional Logic, a revolution in form creation that adjusts in real time based on your clients' answers.

Many businesses struggle with workplace productivity, impacting their bottom line. But you could unlock the full potential of your workforce and achieve exceptional results. This guide dives deep into practical solutions for productivity management. We’ll explore strategies to reduce overtime, boost employee morale, and propel your organization forward.