Meet Dotty: the AI Teammate that gets smarter with every ticket
Every ticket your team closes today makes the next one a little easier. That's not a metaphor, it's literally how Dotty works. Dotty is the AI Teammate built into Teamwork Desk. It drafts replies from your help docs and resolved tickets, surfaces the ticket that already solved this exact problem, and summarizes hand-offs so context isn't lost. Your agents review and send: nothing goes out untouched. But the real story isn't any one of those skills. It's what they're building together.