We all know that productivity is a key issue for BPOs of all types. We also know that BPOs have had to deal with more productivity related-issues in recent years due to the move to remote and hybrid working. However, BPOs that are still based primarily in a physical office also face many challenges around efficiency and employee engagement, particularly in this current tight job market.

The human brain is powerful. It outperforms even the most advanced computers in absorbing, filing, and connecting information. And it does all this while using less energy than a lightbulb. But there’s one function where the brain pales in comparison to computers: recall. Humans are not great at remembering. Details, events, names, faces—we’re even capable of forgetting what we’re doing while doing it!

A guide to the four types of outsourcing.

Building a successful business relies on employee engagement, but achieving it is not an easy task. Globally, just 20% of employees are engaged with their work. This begs the question, what went wrong? The "war for talent" concept is likely something you've heard before.

How to address remote work challenges with different tech tools.

According to teambuilding statistics, more companies are now paying attention to virtual team-building activities during lunch break. In fact, the numbers have soared by 2,500%. America takes the second spot when it comes to the number and variety of employee motivational games. This way, managers and team leaders try to establish an inextricable connection between team members and set people in the proper mood for efficient work.

Get the most out of time tracking in your remote team with these benefits.

Boundaries are such a blurry line! In general, as a manager or an employer, how can you identify when you can be friendly without jeopardizing your status as a boss? Yes, there is a fine line between being a boss and a friend to your employees! We know you want to be friendly and personable, but you must also set boundaries and enforce rules. If you don’t set limits, you could end up crossing the line and becoming too “approachable“, which can lead to problems in the workplace.

Where to get ideas? It can’t be all about having a shower day and night, walking a dozen miles, or hanging out with your muse daily. We can’t rely only on those magic rituals considered adequate for some of us in our daily work. There must be specific tools you can use anytime you feel stuck or need help knowing where to begin. And they do exist. Welcome brainstorming techniques!

Use this guide to inform your time management solution decision.

As the demands of our daily lives become increasingly complex, it is essential to have a productive day to keep up. Recent studies have found that remote workers are 13% more effective when they work from home as opposed to in an office environment. However, it can be difficult to remain motivated and focused when working remotely or from home. That is why we have collected 10 killable tips for having a productive day.

Managing any agency, by its nature, offers unique challenges. Are you interested in beating those challenges? Well, we have an ultimate software solution to boost your agency’s processes, productivity, and ROI. So, to become a high performing agency, you must understand the fundamentals of effective productivity management and exercise complete control over your company’s resources to improve efficiency and growth.

As a developer or software engineer, sometimes you might feel drained, lacking focus, and frustrated with your productivity. It’s common for many programmers because development is such a difficult process that requires strong focus and an unrelenting mind. Productive developers are those who produce quality work. They know what they’re good at and continue to do that. Which company doesn’t want that? To say that developer productivity is an easy topic would be a lie.

A guide to avoiding common downsizing mistakes.

A guide to surviving and thriving in the face of a recession.

Learn about time management software and the positive impact it can have on remote team productivity.

There is no denying that the pandemic has significantly altered the way we live and conduct business today. A system that we once believed to be impenetrable has undergone changes over the past two and a half years. In an effort to combat COVID-19, hybrid and remote work emerged. However, as businesses constantly work to keep their employees satisfied, these practices are becoming increasingly popular. An ecosystem that was inconceivable before the epidemic has been formed and changing the work dynamics.

In this blog, we will discuss some of the best free mind map software solutions you can use today.

How do you deal with stress at the workplace? Is your answer simply negligence? Then, here is the high alert! As per Gallup Report, workers in the US are amongst the most stressed in the world. Additionally, as per a survey, 38% of Indian employees face frequent burnout while the other 38% experience moderate distress. The term stress is so frequently used that even when we are not stressed, thinking about the same puts us in a state of stress.

A guide to the future of remote work and how it relates to your company.

Are you finding it difficult to stay on top of your tasks in 2023? With the world being increasingly fast-paced, it’s more important than ever to stay organized and have the ability to get things done. This post will discuss the key strategies that will help you manage urgent tasks efficiently and effectively in 2023. Get Things Done With Ease! Signup now.

Prepare for a recession by emphasizing operational efficiency in your company.

Are you crushing your to-do list like a pro? This day is the perfect opportunity to give yourself a well-deserved pat on the back and celebrate your accomplishments. Every year, on 12th February, India observes National Productivity Day, which recognises the importance of being productive. Also, if you struggle with staying on top of things, today is a good time to reflect on the reasons why and make some changes.

The idea of being productive can be a great motivator for employees. But, when it’s taken too far, it can lead to burnout and even toxic environments in the workplace. Toxic productivity is a real problem in many companies today. It’s defined as an excessive drive for perfection that leads to stress, anxiety, and unhealthy or unethical practices. In this blog post, we will explore five tips for avoiding toxic productivity at work.

Many people use the terms productivity and efficiency interchangeably, but there is a distinct difference between them. Productivity is related to how much work is done in a given time, while efficiency is more focused on doing that work correctly, with minimal waste of resources. This article will look at the two concepts, explore their differences, and provide some tips on how to use both to your advantage.

In today’s world, it can be difficult to focus on work when there are so many distractions around us. Whether it’s phone notifications, emails, or social media pullings, we’re constantly bombarded with information and tasks that can make focusing on one task difficult. Fortunately, there are several steps you can take to help you stay focused on your work and increase your productivity.

Monitoring productivity in the workplace is crucial for any business to ensure that goals are being met and deadlines are being met on time. However, Monitoring employee productivity can be delicate to balance. It is important for a company to ensure that its employees are working efficiently and meeting goals. But, monitoring productivity too closely can create a culture of mistrust and negatively impact employee morale.

Find out how Insightful supports these 7 productivity hacks.

Your clients hire you for one reason and one reason only: to get the results they struggled to get themselves. Desired results vary widely. But with the ability to track detailed, granular KPIs these days, it’s very clear to see when an agency succeeds and when they fall short. And if you didn’t do your job, guess what? Your contract won’t be renewed and you’re out a client, forcing you to spend more time and money to acquire new clients.

Customer success is on a steady path to becoming a fundamental pillar of any SaaS organization. As a result, it’s only becoming more demanding and fast-paced. The need for tips to increase the productivity of Customer Success team is more important than ever before. So without wasting much time, let’s get into it!

An overview of outsourcing pain points and how to overcome them.

CurrentWare version 8.0 is here! With this release, we’re excited to announce several new capabilities in BrowseReporter, substantial stability and speed enhancements, and a smorgasbord of functionality/quality-of-life updates.

Horror stories about poor client experiences make the rounds online, in friend circles, and between colleagues. These stories can include anything from a lack of communication to being scammed out of money for deliverables. Either way, your brand reputation extends beyond just your work; it encompasses the entire client experience. One of the best things you can do for your business is give your clients a great experience from the start.

Finding clients is an important job for agency owners. Clients keep the lights on and your employees paid. But even more important is finding a way to keep existing clients happy and coming back for more work. When you do the hard work to land a new client, the last thing you want is for them to leave. It costs 5x to 25x more money to replace a client than it does to retain them. Meaning if you lose too many clients, your business is on a slippery slope towards demise.

Build resiliency to stand out from your competitors in the long run.

Organizations globally have been keeping a close eye on the economy — and some conflicting economic signals. The Federal Reserve and other central banks around the world continue to raise interest rates even though inflation has begun to ease. Major brands are also trimming staff even though demand for talent continues to boost wages. During periods of economic uncertainty, smart enterprises look for ways to optimize productivity and return on investment (ROI).

“Quiet-Quitting” refers to limiting one’s efforts for one’s job by limiting oneself to work specified in job descriptions. When someone uses the phrase "Quiet-Quitting," they can be leaving their job at an organization. However, nobody is actually leaving their positions. Quietly leaving a job is a protest against the "hustle culture," the very culture that exalts long hours and goes above and beyond the call of duty. ‍

Discover the pivotal role of workforce analytics in improving workflows and processes.

We all know that we should keep our apps and devices up to date. From adding features to fixing problems, updates help ensure that everything works as it should. Yet many businesses put off updating their software, often sticking with old systems until they fail. There are many reasons for this, including cost, time, fear of change, and that old chestnut: if it ain’t broke, don’t fix it.

If all you ever do is chase, you’ll run out steam and collapse. Any business that is reliant on cold outreach isn’t one that’ll last long. Why? Because you’ll always have to hunt for new clients. And if you want that client roster to grow (or need to replace clients that you fired), your outreach machine must be humming 24/7. It can be done, sure. But wouldn’t it be nice to turn clients away instead of chasing them down?

Do you know that employee engagement is crucial to the success of any business, regardless of whether it operates out of a traditional office space or remotely? In fact, according to Gallup’s “State of the American Workplace” report, engaged employees are more productive and profitable for their organizations. So how can businesses improve employee engagement in the modern remote work environment? Check out our tips below!

Microsoft Visual Studio is one of the most popular software development platforms out there. It is an Integrated Development Environment (IDE). Despite its massive popularity in the software development world, the Visual Studio platform lacks a basic project management feature – native time tracking. And companies and individuals using the platform may want to track time for various tasks and projects within it.

As we enter into a new year and prepare to tackle our goals, it’s important to equip ourselves with the right tools and strategies for success. If you’re looking for ways to increase your productivity in 2023, look no further – here are the 7 best productivity methods to try out this year!

Identify areas for improvement for your project management strategy in 2023.

6 ways you can use employee monitoring tools to improve your work life.

Click for Transcript BrowseReporter is a versatile computer user activity monitoring software that helps organizations enforce policies, meet compliance requirements, and understand how their users operate – no matter where they’re located.

Ever see someone’s Facebook posts or Instagram stories and cringe? You know the ones. They follow the same lame script that was being used in 2018 (the last time that script actually worked). But what worked five years ago is now cringe-worthy. Hell, what worked a few months ago might be cause for cringe today. Social media trends change all the time. If you’re not paying attention, you’ll be left behind while others race on a completely different track.