Teams | Collaboration | Customer Service | Project Management

Which Is The Best Business Management Software?

Selecting the best business management software is a critical decision for companies. Companies require such tools to overcome the modern-day challenges of the workplace, such as: However, with numerous tools in the market, finding the ideal software that aligns with specific business requirements can be daunting.

Remote vs. Office Teams: Top 7 Tools for Seamless Collaboration

From remote to hybrid and now back to the office, how we collaborate has changed significantly in recent years. While both office and remote working has unique perks and challenges, one thing remains constant: need for seamless collaboration. With that in mind, we’ve compiled a list of the top 7 tools that will empower your team to communicate, ideate and execute effectively regardless of where they work.

What's New in Asana | June 2023

Welcome to the June edition of What’s New in Asana. First, use a formula custom field to create simple calculations between other number and date fields. Add costs, calculate remaining time, manage prioritization scores, and more. Next, due dates between dependent tasks will now automatically shift from any project view. Finally, streamline your approval process by adding a rule to automatically convert a task to an approval.

Boost Your Productivity with These Top Time Tracking Software in 2023

In today's fast-paced world, time management is crucial for maximising productivity and achieving success. Thankfully, there are numerous time tracking software available that can help individuals and businesses effectively manage their time. In this blog post, we will explore the top time tracking software in 2023, their benefits, features, pricing, and provide some useful time tracking tips. ‍

Freshworks CIO on generative AI's impact on service management

The disruptive nature of generative AI in business is becoming apparent. We sat down to chat with Prasad Ramakrishnan, chief information officer (CIO) at Freshworks, to understand how he believes generative AI will impact and transform the service management industry. Here’s what he has to share with CIOs on how generative AI can be leveraged to improve employee experience and agent productivity.

Courier Inbox for web and mobile, a complete notification center

📣 Join the conversation on Product Hunt where we're discussing this groundbreaking launch and the future of in-app notifications. A notification center inside of web and mobile apps is now an expectation. It’s a way to reach specific audiences or users with tailored messages and a way to boost engagement by bringing people back into the app.

Time Wasters At Work - How to Identify and Eliminate Them?

It is undebatable to mention how cut-throat competition exists in every industry you name in this global village. Therefore, no organization wants to compromise either on the quality of work or its quantity. However, knowingly or unknowingly there exist time wasters at work which not only kill employees’ time but also their productivity on a proportional level. As per statistics, around 31% of employees spend 30 minutes a day on unnecessary tasks which we call in other words as time wasters.

How to Use Productivity Categories

Productivity Categories allow you to create customized categories to track your employees’ different activities and can even help you organize their projects and track how much time is being spent on a task. Once you set up your Productivity Categories, you can assign them to a Productivity Profile to see the data reflected in BI Reports.