Having Trouble With Being Productive? Here Is How to Find Your Most Productive Hours
In this post, we will help you find your most productive hours so that you can optimize your day for maximum efficiency.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
Breaking the IT dependency cycle: Empowering teams with autonomous features
Technological advancements have revolutionized how organizations operate. However, with increased reliance on technology comes the risk of over-dependence on IT departments. Let’s explore the detrimental effects of such over-dependence and how IT pros can empower other teams by leveraging the right intranet solution.
How to Implement Sustainable Project Management in Your Workplace
In today’s rapidly changing world, the concept of sustainability has become more than just a buzzword. It has become a vital consideration for businesses across industries. Sustainable project management is a powerful approach that integrates environmental and social responsibility into the project lifecycle. In this article, we will explore how you can implement sustainable project management practices in your workplace, benefiting both the planet and your organization’s bottom line.
Roadmap Reveal: How Rocket.Chat v6.5 Grants You More Choice
Time does fly when you’re building the most widely deployed open-source collaboration platform in the world. Can you believe it’s been 5 months since Rocket.Chat SIX was released? From then to now, many exciting features and apps have been released, including an actionable moderation dashboard, a new Chat GPT app, a MS Team bridge, over 25 overall enhancements, and much more. Well, hold on to your (astronaut) helmets, because Rocket.Chat v6.5 is knocking at your virtual door! So… what does that mean to our users? 🤔
The next big release in Zendesk AI: a leap into the future of customer and employee experience
Over the last year, the impact of AI on customer service has been massive. Many customer experience applications and workflows can be optimised with AI – but not all AI solutions are tailored to customer experience.
How to Improve Employee IT Helpdesk Efficiency with Generative AI
Are you struggling to keep up with the increasing demands on your IT Helpdesk? IT Helpdesks face unprecedented challenges in a world where remote work and digital transformation are the new norms. In a world where remote work and digital transformation are the new norms, IT Helpdesks face unprecedented challenges. But fear not! This webinar r is your key to addressing these challenges head-on. Subscribe, like, and share this video to spread the knowledge among your IT peers. Join us in shaping the future of IT Helpdesk support with Generative AI!
Business expert Dorie Clark weighs in on Zendesk's CX Trends 2023 report
Business leader @DorieClark says she would happily trade her business to a company that provides an excellent customer experience, and she's not alone. 🥳 70% of consumers spend more with companies that offer premium customer experiences, which is a huge opportunity for companies that "put a stake in the ground and do something different," as Clark says.
What's New: What we launched in September 2023
We have a lot of exciting features and improvements to share that will elevate your collaboration and innovation experience. This includes Talktrack, a dedicated async solution that empowers Miro users to record high-touch, immersive walkthroughs for their collaborators. There’s also Anonymous Mode, which gives Miro users total anonymity so their feedback stays anonymous — forever.
From Paper To Digital: The Evolution of Employee Time Sheet Management
In 1913, the concept of tracking hours in a professional setting took a significant leap forward, thanks to Reginald Heber Smith, a lawyer with a vision for greater organization. To enhance efficiency and accessibility in his law firm, Smith introduced the practice of recording hours worked on cases, a method that later became known as “billable hours.” This innovative approach transformed the legal industry and impacted various professionals, from independent contractors to freelancers.
What's next for managers in the stress-free future of work
We’ve all become familiar with the phrase “unprecedented times”. You might even say it’s been overused. But if there’s one cohort in the corporate world that knows what the phrase really means, it’s managers. Remote work is booming. Demand for decentralized offices is sky-high. Good people are leaving unexpectedly. Up to 60% of employees are on the fence about their jobs or on their way to checking out.