A quick walkthrough - Workday + Freshservice Integration

A quick walkthrough - Workday + Freshservice Integration

Workday Connector App is the first of many HCM app integrations with Freshservice that allow users to keep their employee data in sync on both Workday and Freshservice. As a part of this integration, they can use two out-of-the-box workflows to manage:

  1. Requester Data Sync: To automatically keep the requester data consistent across Workday and Freshservice.
  2. Onboarding Workflow: To enable automated onboarding within Freshservice based on preferred triggers from Workday.