Learn how Freshdesk empowers support admins with smart routing, automations, and AI to streamline workflows and boost efficiency. Set up routing rules in Freshdesk using round-robin, load balanced or skill-based rules. Explore how admins can set SLAs, and use AI for task management and automations to streamline your workflow. Learn more here: https://www.freshworks.com/customer-service-suite/streamline-admin/

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