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Tips for Recruitment |

Are you struggling with your hiring and recruitment process? Do you want to learn more about effective recruitment techniques and the importance of recruitment and selection? In this video, we'll share expert tips on recruitment methods and including employee selection processes. By following our advice, you'll be able to hire talented candidates and build a strong team for your organization. We'll cover how to build a strong employee brand, promote your job openings on social media, incentivize your employees with perks and benefits, and connect with industry associations and recent graduates.

4-Day Work Week = Less Meetings?

Efficiency is key when it comes to the 4-day work week! Join us as we dive into the world of meetings and how to optimize them for maximum productivity. We share our own insights and the lessons learned from analyzing our meetings and how we're transitioning from unstructured and repetitive meetings to ones with purpose and a clear agenda. Tune in to learn how we make the most of our meetings at Scoro!

Zendesk Customer Experience Trends 2023- Consumer well-being | Conversations with Zendesk

Customers want to be heard and brands must listen. It’s critical that leaders have a pulse on what customers are feeling – the good and the bad – and understand the pain points of a frustrating experience. However, businesses are unprepared to support customer well-being and emotions – only 22% of leaders say that customer sentiment is used to personalize the experience a customer receives.

Zendesk Customer Experience Trends 2023 - Personalization | #shorts

Our report shows that more than half of consumers feel companies could be doing a better job personalizing their experiences in store and online. They know companies have information about them and want it to be used to give them better options and solve problems. This ability to provide deep personalization benefits business as well – it builds trust, loyalty and lasting relationships. Zendesk CTO Adrian McDermott is joined by Sr. Director Teresa Haun and host Jay Baer to discuss the latest CX trends.