Are you struggling with your hiring and recruitment process? Do you want to learn more about effective recruitment techniques and the importance of recruitment and selection? In this video, we'll share expert tips on recruitment methods and including employee selection processes. By following our advice, you'll be able to hire talented candidates and build a strong team for your organization. We'll cover how to build a strong employee brand, promote your job openings on social media, incentivize your employees with perks and benefits, and connect with industry associations and recent graduates.

Learn how to edit Slack messages when mistakes happen.

Learn how to invite people to join you in a Slack workspace.

Keeping track of software across thousands of devices is complicated. Learn hoy to automate a license approval process with InvGate Service Desk and Insight.

Netomi's VP of Product, Shail Gupta, explains the key differences between conversational AI and generative AI and explores how these two technologies can work in tandem to produce a net benefit to your customer experience journey.

Efficiency is key when it comes to the 4-day work week! Join us as we dive into the world of meetings and how to optimize them for maximum productivity. We share our own insights and the lessons learned from analyzing our meetings and how we're transitioning from unstructured and repetitive meetings to ones with purpose and a clear agenda. Tune in to learn how we make the most of our meetings at Scoro!

Watch this demo to learn how to set up a connection to the Atlassian Data Lake and select project data for analysis

Customers want to be heard and brands must listen. It’s critical that leaders have a pulse on what customers are feeling – the good and the bad – and understand the pain points of a frustrating experience. However, businesses are unprepared to support customer well-being and emotions – only 22% of leaders say that customer sentiment is used to personalize the experience a customer receives.

If you need to visualize KPIs from a SQL database, then a live SQL dashboard is the perfect solution. Dale shows us how you can use Geckoboard to create a dashboard that displays database metrics, in minutes.

Our report shows that more than half of consumers feel companies could be doing a better job personalizing their experiences in store and online. They know companies have information about them and want it to be used to give them better options and solve problems. This ability to provide deep personalization benefits business as well – it builds trust, loyalty and lasting relationships. Zendesk CTO Adrian McDermott is joined by Sr. Director Teresa Haun and host Jay Baer to discuss the latest CX trends.