Azure DevOps enables teams to work efficiently together in software development. When combined with InvGate Service Desk, these collaboration capabilities go one step further. The InvGate Service Desk and Azure DevOps integration allows you to link your Azure DevOps Work Items – used to track features, requirements, code bugs, and project development issues – to InvGate Service Desk requests. Once it's set up, authorized users will be able to see the following information in the service desk request.

Transform your productivity and organization skills with the power of Miro's sticky notes! This video is a treasure trove of tips and tricks to help you make the most out of this versatile tool. Perfect for team collaboration, project planning, or personal organization, our guide will show you how to streamline your workflow like never before.

Learn how to jazz up your Slack canvases with.

🚀 Dive into the world of Service Level Agreements (SLAs) with our new YouTube Shorts series, 'SLA Reporting Essentials'! In our first episode, we break down the importance of defining clear metrics. 📊 🎥 What to Expect: Animated graphics illustrating key metrics like response times, uptime, and customer satisfaction.

Expand the functionality of your favorite tools by embedding Miro! This detailed tutorial shows you how to seamlessly integrate Miro boards into various platforms and tools, enhancing your workflow and collaboration. Whether you’re using project management software, design tools, or educational platforms, you’ll learn how to bring the power of Miro's visual collaboration into your daily toolset.

Learn how to use Slack AI to summarize a conversation or an entire channel.

Learn how to use Slack AI to find answers across your workspace.

Learn how to use Slack AI to recap important activity and updates across your company.

Product designer Maureen is here to show you her journey map creation process in Miro. See how Maureen deep dives into understanding users' experiences, working hand in hand with them to sketch out their journey. All within the platform. She'll share the details of how she and her team brainstorm ideas to tackle insights they uncover — and craft a practical plan to move forward.

👉 Watch the video to learn what quality assurance is and its importance in the world of customer service. We explain the quality assurance process, some of the best practices and methods for QA, and share an example of customer service QA. ⏳