Teams | Collaboration | Customer Service | Project Management

Less reaction, more plans in action

Ops and PMO leaders are asked to do more with less—and the question they can never answer fast enough is where their people are actually overcommitted. See how the Asana AI Teammate Capacity Planner surfaces utilization from live work, flags over-allocation before it slips delivery, and models staffing scenarios so you can see what a reshuffle costs before you commit—all in Asana Dash, so every resourcing decision is made on today's data, not last week's meeting.

Asana Client Management

Agency leaders, this one’s for you. Introducing Asana Client Management, now generally available and built for teams delivering client work. A branded, two-way portal gives clients a clear, curated view of progress, deliverables, and feedback. AI Teammates work from the context of each account to draft first passes and status updates, coordinate handoffs, and flag budget and delivery risks early. Leaders can track account health, team capacity, budgets, and renewals across the business.

The Tech Stack Every B2B Shi Needs: From Secure Messaging to Shipping API Integrationspping Team

B2B shipping teams now work across far more systems than the warehouse software alone. A single order can pass through sales, fulfillment, carrier selection, delivery tracking, and customer service before it is complete. If those systems do not communicate well, staff spend too much time checking statuses and fixing information that should already be current.

Using Chanty in Healthcare: From Messages to Coordinated Work

Every industry tends to call communication “mission-critical,” and it’s understandable. Without it, almost any task that involves more than one person can quickly turn into a mess. Healthcare has the same basic problem, but the margin for communication errors can be very different. A hospital floor, a home-care agency, a skilled nursing facility, or a speciality clinic all run on a constant current of messages moving between clinical, administrative, and frontline staff.

Prevent Adminless Groups Is Now Available on Wire

On other platforms, when a group loses its last administrator because someone leaves the company or moves to another team, an authorized operator can step in. The company's IT team or the platform provider's support staff can reassign ownership, update the membership, and restore the group. Wire was designed differently. If a group lost its last administrator, no operator had the access required to repair it. The group became unmanageable.

Any App, Any Team: Build Once, Share With Every Team on Wire

Build an app once, and share it with any other team - or, if another team has already built something you like, add it to your own team, by pasting a single App ID. No deployment, no code, no waiting. That's the headline here. As a starter kit for trying this out, Wire has built two apps of its own - Reminder and Poll - that any team can add today. They're a trusted way to see how External Apps work before building your own.

Connect Stripe data to Industry Agents for eCommerce | Zendesk

See how Zendesk Specialized Agents connect to Stripe to help answer billing questions and resolve issues without switching systems. In this demo, we use Custom Agent Builder to connect @stripe to Zendesk and define a workflow unique to your business. Specialized Agents can pull a customer’s Stripe profile into Zendesk and provide the right context for questions about charges, refund status, and subscriptions.

Identity and Access Management for Secure Collaboration

Most security teams have invested heavily in identity. Single sign-on, multifactor authentication and conditional access now guard the front door of almost every enterprise application. Access decisions keep living after that door closes, in shared folders, partner chats and guest links that nobody remembers to revoke. In our State of Secure Collaboration 2026 survey of 208 CISOs across Germany, France and the UK, 61% said access to shared files stays active longer than intended after a project ends.