Whatever tools we use to make our lives easier, more productive, or more profitable, the message coming out of Relate 2023 was clear: success depends entirely on whether your technology actually helps humans get the job done. Certainly it was a year of change and, at Relate, our new CEO Tom Eggemeier shared his vision for how Zendesk will deliver intelligent CX in the days ahead. We also launched our largest product announcements for the year, including Zendesk AI.

With Bundles, you can easily create, apply, and update processes across multiple projects in one place. Easily add and update a set of rules, fields, and task templates for as many projects as you need. Use Bundles to drive consistency, save time, and quickly adapt to changing business goals.

Get a first look at the new TeamSupport Jira integration. Take advantage of new features like: This feature is coming soon! Please reach out to your Account Executive or Customer Success Manager to learn more.

Leverage Craft.io’s built-in prioritization best practices like RICE, MoSCoW, WSJF, and more to streamline your team prioritization and build great products with confidence.

Employee monitoring and productivity tracking software have transformed the healthcare industry, revolutionizing the way healthcare businesses operate. In this video, we explore the numerous benefits that these software solutions offer to healthcare organizations. Watch the full video to understand how these tools can help your healthcare business to operate more efficiently and effectively.

M-Files Ment combines ease of use with top-level security features and powerful automation. ⚡ Simplify document automation with a 100% visual, no-code automation interface.

Learn what Zendesk's Advanced AI can enable service teams to do, strategize where to best plug in AI into your workflows and picking the right bot strategy for your business. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Do you track support hours or charge by the project or for your services? You can easily track this in TeamSupport. Take a look!

Create dynamic reports in TeamSupport to assist you in making proactive decisions for your team and your customers.

Are you having trouble assigning tasks or getting the right people around the table to work on a project? Using the Task module in TeamSupport can help you make sure that work is being completed for short-term and long-term tasks.