Hear about how the right customer service technology can scale your business efficiently. Look no further for new and effective ways to prioritize support tickets.

Jira Service Management offers a variety of integrations with Microsoft Teams to facilitate effective communication, improve collaboration, and streamline the process of resolving issues. This video provides a comprehensive overview of the integrations between Jira Service Management and Microsoft Teams, including ChatOps for Incident Management, conversational ticketing through Chat, and the functionality of Jira Cloud.

Jira Service Management offers a range of integrations with Slack to enhance communication, foster collaboration, and optimize issue resolution. This video presents a thorough overview of the integrations between Jira Service Management and Slack, including ChatOps for Incident Management, conversational ticketing via Chat, the capabilities of Jira Cloud, and the AI-driven Virtual Agent.

New feature alert! With Craft.io, you can now gain valuable insights into numerical trends within your data. Effortlessly aggregate numerical values in table number and formula columns or calculate their averages for data consolidation and decision-making. Additionally, enhance efficiency by easily collapsing and expanding all your table groups. ABOUT CRAFT.IO.

Roadmaps are key for keeping everyone on your team headed in the same direction by communicating the strategic direction of your product. This is why we decided to take one step forward by introducing our new Cover Image Feature that empowers product managers and teams to create roadmaps that not only showcase their plans but also provide a visual and intuitive understanding of what's ahead. ABOUT CRAFT.IO.

Zoho Projects is an online project management tool that lets you plan, track and collaborate with ease. Effective project management software helps you organize your work, communicate with your team, and achieve your project goals, irrespective of whether you're a team of 5 or 500. Zoho Projects does this and more. It's a hassle-free tool that has a simple, easy-to-use interface, and a mobile application that facilitates your projects from anywhere, at any time. With task and issue management, time tracking, interactive feeds and forums, built-in analytics, document management, and budget tracking, Zoho Projects is the complete cloud-based project management solution.

Explore how leveraging customer service tools helps empower teams to drive business growth, retention, and upselling.

Workday Connector App is the first of many HCM app integrations with Freshservice that allow users to keep their employee data in sync on both Workday and Freshservice. As a part of this integration, they can use two out-of-the-box workflows to manage.

Here’s how Miro helps teams organize tasks, storyboard with ready-to-use templates, and brainstorm effectively.

In this demo, Shelley Sun, Product Manager, walks through how to use Atlassian Intelligence’s issue search. By using natural language and AI, you can more easily and quickly find issues and their dependencies (even those requiring complex JQL queries!) in Jira Software or Jira Work Management. Atlassian Intelligence features are available to Jira Cloud users.