Welcome to the January edition of What’s New in Asana. First, increase the visibility between work and the goals they support with connected goals in the Portfolio view. Next, gain additional control over your projects by adding or clearing a date custom field in rules. Finally, group tasks differently across List and Board views in projects and My Tasks.

Why add another meeting to the calendar when you could talk things out instantly in a huddle, or play catch-up when Slack AI can summarize everything you missed? Productivity without the big production. That's work in Slack.

💯 Here at Zendesk, we're committed to making the confidence level of each customer service prediction available to you transparently. 👏 Why? Human oversight is crucial to applying #GenerativeAI in CX because technology should complement, not replace, human interactions. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

👎 What customers don't want: Bots that behave like humans👍 What customers do want: Bots that understand what they want, can solve requests quickly, or can escalate to a human 🎯 Get on the same page as your customers. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

On hold with customer service? Bring some zen back to your day. 🧘 😌 Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

🚀 Our intelligent bots can automate answers, reducing ticket volume and allowing customer service agents to level up as experts by focusing on essential tasks at hand. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

🔌 Zendesk's artificial intelligence is different than others: We use data gathered from billions of real customer service interactions, combined with our deep expertise in the industry. 🔋 This allows our #AI to be not only accessible, but come with pre-trained solutions and customizable solutions that customers can use and see the value from day one.

The latest version of Zoho Projects brings you a completely reimagined UI that is built for powerful user experience. With effortless navigation, an intuitive screen, pre-built industry templates, and consistent user experience across multiple platforms, you can deliver winning projects every single day!

Asana empowers organizations to work smarter. It's the only enterprise work management platform that connects company-wide goals, strategic initiatives, and the execution of work on a single platform. With Asana, individual contributors, managers, and executives at the world’s leading companies such as Amazon, Accenture, Roche, and T-Mobile to drive better business outcomes.

Learn how startups manage work in one platform whether it’s mission-critical or a daily task. Asana hosts all your work in one place so nothing falls through the cracks.