Discover how to redesign hybrid work for better engagement and productivity using monitoring software for remote workers. Learn to track remote workers’ productivity, foster collaboration, and build trust with data-driven strategies and workforce insights.

In 2025, the landscape of global communication is rapidly evolving, and live chat apps are becoming essential tools for businesses to connect with customers worldwide. With an increasing emphasis on real-time interactions and personalised customer service, having access to a variety of free live chat apps can greatly enhance a company's ability to communicate seamlessly across borders.

Workforce analytics is not just about counting hours or measuring performance – it provides you with different decisions on how to thrive. With the help of workforce management solutions and strategies based on analyzing your workforce data, you can enhance efficiency, utilization, and morale. Besides, the workforce analytics market is projected to grow at a CAGR of 14.4% from 2024 to 2034, reaching an estimated value of USD 9,160.2 million by 2034.

Employee offboarding is a structured approach to managing an employee’s departure from a company. This process is more than just collecting company property and completing final paperwork—it is a critical phase for ensuring smooth transitions and safeguarding the company. A well-designed offboarding process addresses compliance requirements, ensuring that the organization adheres to legal obligations like final pay, benefits continuation, and any other regulatory requirements.

In the fast-paced realm of B2B SaaS, crafting an exceptional customer experience is not just beneficial—it’s essential. Your clients expect more than just standout software solutions; they demand responsive and engaging support. Here, we delve into leveraging two vital tools—Live Chat and TeamSupport’s proprietary Customer Distress Index (CDI)—and illustrate how their integration can elevate your customer experience strategies to new heights.

In today’s digital-first world, the role of an IT manager has never been more essential—or more exciting. From safeguarding critical information systems to leading teams that drive innovation, IT managers are at the heart of every organization’s success. They’re the ones making sure your favorite apps don’t crash, your company’s data stays secure, and your tech runs smoothly, whether it’s a small internal tool or a massive enterprise system.

Companies today must embrace new technology to stay competitive—it’s no longer optional. But rushing to adopt digital tools without proper planning can be costly and disruptive, leaving teams struggling to adapt while trying to maintain daily operations. So, what’s the solution? IT strategic planning. More than just a to-do list or a tech blueprint, IT strategic planning connects your IT goals to your overall business objectives.

In our borderless digital economy — with digital information circling the globe in milliseconds — it may seem like your data lives everywhere. But in reality, where your data resides can have legal and compliance implications. While data privacy laws mandate how personal data should be processed and stored, they can also dictate where data should be stored. This type of requirement is called data residency.

You’re in the middle of a very important project, and your team is in sync-exchanging ideas, files, and feedback in real time. All’s well until you get a notification: “Your account has been compromised.” Panic sets in. Your team’s hard work, not to mention confidential information, is at risk. You just wouldn’t think it could happen, but it happens all the time.