Teams | Collaboration | Customer Service | Project Management

Outgrown Trello? 8 alternatives that retire the spreadsheet beside your board

For most of my nine years in agencies, moving tasks along was the easy part. The hard part lived in spreadsheets: who was free next week, which hours never got logged, and whether a retainer still paid its way. I had a basic timer and a lot of tabs, and the tabs were always a few days behind. I work at Teamwork.com now, and I see the same thing in teams shopping for Trello alternatives. Trello is still a strong board, and Premium adds Timeline, Table, Calendar, Dashboard, and Map views.

11 ClickUp alternatives, sorted by what you'd still have to build

ClickUp can be configured to do almost anything, and for a services team that's the catch. It tracks tasks, not money, so rate fields, budget formulas and utilization views all have to be built and maintained by someone on your team. If you're comparing ClickUp alternatives, that build cost is the number to measure first. I work at Teamwork.com. Before that, I spent nine years in agencies, where the numbers I trusted least were always the ones that depended on someone remembering to fill in a field.

Context engineering: managing context quality for more efficient, effective AI

In 2025, companies spent a collective $581 billion on AI. The results were underwhelming: according to a study by MIT, 95% of Enterprise AI pilots showed zero impact on organization’s bottom lines. In short, the vast majority of AI pilots are unsuccessful. The reflex is to blame the models. The evidence points somewhere easier to control: context. Every answer AI produces is assembled from a context packet—the material used to respond to the presented prompt.

Introducing Advanced Action Flows for Zendesk Employee Service AI Agents | Zendesk

Stop making employees chase answers. Make AI complete the work. Introducing Advanced Action Flows for Zendesk Employee Service AI Agents—so employees can ask for what they need, and AI can orchestrate the systems, approvals, and workflows to resolve it. Beyond answers. Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync.

Time Doctor MCP: Analyze Workforce data in Claude, ChatGPT, and Gemini.

Time Doctor, now in Claude, ChatGPT, and Gemini. Ask your workforce data a question instead of exporting a report. In this video, Time Doctor shows how the Time Doctor MCP connects your Time Doctor data to the AI tools your team already uses. Ask about your distributed team in plain language, refine the answer with follow-up questions, and put Time Doctor hours next to your payroll, CRM, and project data in one place, without stitching spreadsheets together.

New Templates in Miroverse: September 2026

In September, our community published around 100 new templates: stakeholder maps and OKR trackers sat alongside accessibility checklists, strategic roadmaps, and a wave of templates landing in Spanish, Portuguese, and French. The throughline for the month was AI finding its way into everyday workflows – Miro Flows and Sidekick-powered boards built for use case ideation, risk brainstorming, and keeping AI-assisted projects on track.

Top 10 social media competitor analysis tools in 2026

Top 10 social media competitor analysis tools in 2026: key features, who each is best for, and what to look for in a social media competitor analysis platform. No credit card required Top Rated Platform Voted as Highest Rated Employee Monitoring Software in the World by G2 Summarize With AI Social media competitor analysis tools are platforms that monitor and evaluate competitors' activity and results on social networks.

HR analytics software vs workforce analytics

HR analytics software and workforce analytics solve related but different problems. Here is what HR analytics software does, where the two overlap, and how to pick the one your team needs. No credit card required Top Rated Platform Voted as Highest Rated Employee Monitoring Software in the World by G2 Summarize With AI.