Teams | Collaboration | Customer Service | Project Management

Six of the vendors behind openDesk, including Element, have formed Open Productivity: a joint venture that brings the sovereign digital workplace to businesses and critical infrastructure operators. openDesk was created for German public administration. It brings together established open source applications for documents, email, calendars, file sharing, knowledge management and secure real-time communications into a single sovereign workplace suite.

Secure your intranet from data breaches by safeguarding operational usage. These include identity and access management, permission governance, and integration control. AI access governance and operational readiness complete the list. Proactive controls across these areas stop permission drift and block unauthorized access before risks become breaches.

Personal phones are the biggest blind spot in remote work security because a phone camera bypasses every DLP, USB, and screenshot control. The most reliable answer to how to detect a mobile phone during work hours is AI mobile phone detection, which analyzes the webcam feed for phone-shaped objects, raises instant alerts, and logs evidence. Paired with a clear device policy, informed consent, and proportionate responses, it protects regulated data without turning remote work into surveillance.

A due diligence project is a structured review of a company, vendor, or partner before a major decision. Teams organize this background research at scale by doing four things: agreeing on scope first, splitting the work into owned workstreams, storing every piece of evidence in one consistent structure, and tracking risks and open questions in a shared workspace instead of scattered emails.

Your delivery team looks fully loaded. Timesheets come in complete. Projects are running. Nobody is sitting idle. Then the month closes, and the margin on a client project lands below plan. Nothing obvious went wrong. The team worked hard. The client got the work. Still, the numbers do not match the effort. This happens because a full day and a billable day are two different things.

Automated reconciliation is the first finance process to hand to an AI agent. See why, what to measure, and where your accountants stay in control.

HR automation pays off when you start from real requests. See how to build an AI agent roadmap for a distributed HR team, with people in charge.

AI in procurement pays off first in the purchase order process. See what to automate, what to measure, and where people stay in control.

Every ticket your team closes today makes the next one a little easier. That's not a metaphor, it's literally how Dotty works. Dotty is the AI Teammate built into Teamwork Desk. It drafts replies from your help docs and resolved tickets, surfaces the ticket that already solved this exact problem, and summarizes hand-offs so context isn't lost. Your agents review and send: nothing goes out untouched. But the real story isn't any one of those skills. It's what they're building together.

The quotes that hurt in my agency years weren't the ones we lost. They were the ones we won, priced fast from a blended rate and a gut feel on hours, then underwater a few weeks into delivery. I work at Teamwork.com now, after nearly a decade in agencies. Back then, quoting lived in spreadsheets next to a basic timer, so no quote ever saw what the team actually cost. Most guides judge quoting software on how fast and how good a quote looks.