Teams | Collaboration | Customer Service | Project Management

Get More Productive: 7 Golden Rules For Time Management

If you want to accomplish more in less time, mastering time management is essential. However, finding enough hours in a day to get everything done might look like a mammoth task – a mission impossible. But with the right approach, you can raise the potential of your time and make the most out of it. This blog post discusses the seven golden rules for time management that will help you become more productive and achieve your goals faster. Let’s dive in-

How to Send Invoice and Add Payment Reminder in Next.js with Courier API

A lot of open-source invoice management apps are built with Laravel. As a Javascript developer, I wanted to build the “React Solution” for devs that are familiar with React and Javascript. A problem I found when building with services in Node.js is that there is no built-in mailer. So, I had to find a 3rd party service to do that for me.

Embracing improv to supercharge your team

There are so many adjectives you want your team to be. Innovative. Creative. Energetic. Enthusiastic. Supportive. Collaborative. Bold. But getting there? That’s the hard part – especially if your existing team meetings and brainstorming sessions are filled mostly with awkward pauses, shifty eye contact, and the same few people who are the only ones comfortable enough to chime in.

7 email workflows tips to improve your agency's outbound marketing

Most agencies don’t have unlimited resources. They must use their time and budgets wisely to get the most bang for their buck. Reaching out to every contact via one-off emails is an inefficient (and unrealistic) communication method. So, how can your agency connect with its audience effectively without overwhelming your staff? It's smarter to keep up with your email marketing efforts, even with a small team, by building automated email workflows.

10 Productivity Improvement Strategies Companies Need To Try

Most everyone would like to think that they have great and, consequently, productive employees. However, studies show that employees are only productive for 2 hours and 23 minutes of their work day. While you might be blown away by that statistic, the truth is that employees can become very distracted by chatty co-workers, unproductive websites, and other workplace distractions. These issues are just the tip of the iceberg when it comes to improving employee productivity.

How to choose the best live chat customer service software for 2023

In this video, we reveal the top live chat features for 2023 to help you find the best live chat software. We also show you how live chat support can benefit your business and save costs. Why choose Zendesk? With Zendesk, you can add live chat and messaging to your website, mobile app, and social channels and provide 24/7 support with our no-code chatbot. Zendesk’s live chat software comes with a unified agent workspace that gives agents what they need to respond to customers, anywhere.

Customer Service Experience: What it is and How to Improve It

The customer service experience is one of the most important aspects of a sales-driven business. When consumers have a good one, they are more likely to purchase again and to refer friends and family. This is all in addition to establishing a quality reputation as a business that takes care of those that work with them. Customer experience is different from good customer service, in any case.