Teams | Collaboration | Customer Service | Project Management

Almost no other sphere of the professional services industry takes up as much manual time and wastes as many productive hours as checking, chasing, and reconciling payments. Bringing reliability into your cash flow and payments requires solid processes, modern automation options, and great visibility into your customers’ payment habits. The key is to make the whole process easier. It should be easy to issue correct invoices on time.

On-premise refers to a self-installed and self-hosted version of a help desk solution. The on-premise help desk solution typically includes similar features for managing your tickets, assignments, and workflows as the cloud version. The main difference between a cloud and on-premise solution is that on-premise requires infrastructure to install, host, and manage the software.

6 ways you can use employee monitoring tools to improve your work life.

We use emails for business all the time. Transactional emails to share pricing with a prospect, as a meeting follow-up, or as a notification that an item has shipped are common. Email campaigns differ from one-off emails and can make or break important company initiatives. And they don’t just happen: Hitting the right target at the optimum time with the perfect message is no easy feat. Email campaign management's many moving parts can be confusing to execute and oversee.

An intranet user interface (UI) goes well beyond improving employee experience. How? Let's explore the ROI of leveling up your intranet's UI.

Click for Transcript BrowseReporter is a versatile computer user activity monitoring software that helps organizations enforce policies, meet compliance requirements, and understand how their users operate – no matter where they’re located.

The B2B helpdesk is made up of a core team inside a company’s IT apparatus that assists with issues that arise for a specific type of technological incident or problem. This serves an obvious need of ensuring that such issues are resolved quickly, reliably, and repeatedly—to reassure businesses and their clients that they can continue operating while a dedicated team promptly addresses these specific issues.