Teams | Collaboration | Customer Service | Project Management

Education

The Impact of ITSM in Higher Education

Freshworks’ Fredrik Hallberg, Regional Sales Director speaks with Iain Cameron, User Services Manager at University of Aberdeen, and Sonja Browning, Chief Digital Information Officer at Brunel University to explore how higher education institutions can implement technology to improve student and staff experiences.

63% of job-seeking students are attracted to flexible schedules

The advent of Generation Z represents a dramatic change in the ever-changing nature of the modern workplace, especially in light of the rising popularity of remote and hybrid work arrangements. The expectations and desires of this new generation of workers, who were raised in the digital age and joined the labor in the midst of the pandemic’s seismic changes, are changing the workplace.

How To Implement Education Workflow Automation

Education workflows are notoriously complex, hindering productivity and efficiency within institutions. The solution? Leveraging workflow automation through software that tackles administrative burdens, communication delays, and repetitive tasks. This transformation frees valuable time for educators and staff, which can lead to a focus on enhancing the overall learning experience for students.

Help Desk for Education - Why You Need One and What to Look For

When thinking of a help desk, the immediate association often leans towards IT teams or businesses dealing with customer inquiries. However, the utility of a help desk goes beyond these realms, proving valuable for any organization handling requests or inquiries. A help desk for education can help streamline requests no matter where the requests come from. In educational institutions, a help desk serves dual purposes.

12 Best AI Tools for Students in 2024

If you are a student or an educational institution searching for the best AI tools for students, you have come to the right place. With the introduction of AI tools for students, the vision of having your personal mentor who can help you with all your study-related work has come to reality. In fact, top AI tools for students offer much more than being a study buddy. They can review your homework, explain concepts, engage students, summarize notes, and more.

The Role of Instant Messaging in E-Learning: Improving Communication and Engagement

Technology is revolutionizing the way we learn. From a school management software development company to an LMS developer—everybody is integrating the newest technological solutions into their tools, making them more efficient and attractive to customers. And in the myriad of tech instruments that are available to us today, one tool stands out as a game-changer for both educators and learners—and that is instant messaging (IM).

6 best chat apps for students in higher education

Students of today have been brought up in a digital-first world. Not only are they used to instant messaging and chat, but also expect it as an integral part of technology they use. By integrating solutions that enable instant communication via chat for students, universities can meet these expectations head-on.

Sponsored Post

Workflows in Education: How To Leverage Workflow Automation

Every school encounters a wide range of administrative tasks. Workflow automation software is revolutionizing education by easing the burden of these duties. From managing admissions and scheduling classes to tracking student performance and coordinating events, the list is exhaustive. These crucial responsibilities can distract educators from their primary role: teaching. Imagine an environment free from piled-up paperwork, where schedules update themselves, and notifications arrive autonomously.This isn't a far-fetched dream.

Top 5 Tips on How to Stay Productive in Your Studies Using Instant Messaging App

In today's fast-paced digital world, instant messaging apps have firmly cemented our daily lives. In addition to assisting us in maintaining contact with friends, family, and coworkers, they can significantly improve our productivity, particularly when it comes to studying. Using the proper techniques, you can use instant messaging apps to stay focused, organized, and on track with your studies.

5 Ways Collaboration Platform Can Help with Online Teaching

The concept of online teaching isn’t new. However, teachers, especially the non-tech-savvy professionals who’ve spent years practicing chalkboard teaching methods, didn’t see it coming until the COVID-19 pandemic left institutions with no other option. That’s when the power of online teaching and learning became more evident, and it continues to flourish with no end in sight.