Teams | Collaboration | Customer Service | Project Management

Blog

11 best Contact Us page examples (+ how to create your own)

A Contact Us page isn’t just another page on your website. In fact, it is one of your most valuable pages—and should be treated as such. A contact page provides guidance for existing customers and offers an overview of your brand for new visitors. But contact pages aren’t always crafted with care. They might be missing a phone number or links to social channels, or they may be totally outdated or tricky to navigate—all of which makes for a bad customer experience.

Free Project Timesheet Templates in Excel, Word & PDF Formats

A project timesheet template can help you track, record, and organize essential information related to the project and generate accurate billables. You can capture data regarding the project timeline on a daily, weekly, biweekly, or monthly basis and analyze it to understand how the project is progressing. In this article, we’ll share four free, downloadable project timesheet templates (in PDF, Google Sheets, Microsoft Word, and Excel format).

Twitter Customer Service Done Right: Lessons from 15 Brands

Social media is now a valuable part of many brands’ customer service strategies. While you can use almost every major platform like Linkedin, Facebook, Instagram for connecting with your customers, Twitter has become a personal favorite for customers to report any grievances or share their feedback.

The WSJ Says "It's Time to Get Rid of the IT Department." This is Why They're Wrong.

Last week, the Wall Street Journal published an article titled It’s Time to Get Rid of the IT Department. It’s paywalled, so those without a subscription might not be able to read it, but the gist of it is this: IT departments are the lumbering remnants of a bygone era, and as such should be put out to pasture.

10 Powerful Daily Attendance Apps for 2021 (Features, Pricing)

Traditional attendance systems like paper or spreadsheet-based attendance templates can be time-consuming and prone to human error. Instead, it’s best to use a daily attendance app. Along with attendance tracking functionality, they offer several advanced features like time tracking, shift scheduling, and more. But with hundreds of tools available today, which one is the best for you? Let’s find out.

4 Free Payroll Timesheet Templates You Can Download & Use Today

Timekeeping is essential for companies to accurately pay their hourly employees and stay compliant with labor law regulations. However, using paper timesheets like a Google Sheet or Excel spreadsheet, PDF, or MS Word docs to manually record work hours is time-consuming. To make the process a little easier, you can use a payroll timesheet template customized for the payment cycle in your company.

How to write a sales letter (+ examples)

A sales letter is an important tool for shaping the way your customers think of you. The more deliberate you are with writing a strong sales letter, the more conversions you’ll get as a result. In this guide, we’ll discuss the key components of a dynamic sales letter, share a sales letter example, and provide useful tips on how to write a sales letter.