There are a lot of discussions these days about productivity vs. efficiency in the workplace. Many people believe that if we could just get more things done, we would be more successful. However, there is another side to this story: efficiency. It is just as important to be efficient as it is to be productive. In this blog post, we will explore the difference between productivity and efficiency and which one is more important in the workplace!

Just a couple of days after Google announced a high-risk zero-day vulnerability in Chrome, Apple disclosed two zero-day vulnerabilities affecting their operating system on both mobile and desktop devices. The company has already issued updates for its iOS and macOS users. The patched versions are as follows: As for the Apple zero-day exploits, they were reported anonymously.

The new brand Insightful builds on the strong legacy of Workpuls, reflects the company’s future vision and comes on the back of impressive 2.5x YOY growth.

It should come as no surprise that cloud-based ITSM solutions have become so popular. As we’ve explored in our comparative piece: they are easily deployable, they tend to be less costly as an upfront investment and they are highly customizable to fit different IT infrastructures and team functions when compared to their on-site equivalent.

If you work on projects or manage a team that does, you know how quickly a project can start to spiral. Without a proper project management workflow in place, things start to get tricky. One of the most common threats to a project's success happens when contributors don't have clarity about what needs to happen, who needs to do it, and the order everything should be completed. This kind of dysfunction has serious cost implications.

As more and more companies are embracing remote working, there’s been a recent resurgence in the use of employee monitoring software. Large and small companies suddenly realize that they need to find out exactly what their employees are up to on their system during work hours and how they contribute to the betterment of the business.

How often do you hear about employees who don’t perform their jobs properly? The truth is, most of the time, it isn’t their fault. The problem is that they might not even realize what they should be doing. They just need directions to excel in their roles or do their jobs well. What can be done to provide them with directions from time to time? The answer is employee training programs. Employee training programs are essential for companies looking to increase productivity and reduce costs.

Standardize your workplace by designing, implementing, and executing standard operating procedures (SOPs). Leverage pre -tools like employee tracking software or other tracking and monitoring software to design your SOPs and ensure that they are always based on the best known way of executing the task.

Businesses always want to provide the best customer service possible. To do that, they need the best customer service software to decrease response time and resolve customer inquiries effectively. However, organizations sometimes face challenges while acquiring and setting up customer service systems. They want a tool tailored to their needs that supports various customer service channels, and that allows them to control their own data. These criteria is met with open source customer service software.

Strengthening your organization's operational framework guarantees that your operational processes run smoothly. By fostering a culture of continuous improvement, standardizing procedures, and leveraging tools like Employee software monitoring, your business can strengthen its competitive advantage.