Did you know that 70% of employees lack a basic understanding of key legal terms and concepts? This alarming statistic highlights the importance of creating a legal-aware culture in the workplace. Implementing effective compliance training strategies can not only mitigate legal risks but also foster a more informed and responsible workforce.
This comprehensive guide explores the top six customer service training software platforms of 2023, their unique features, and how they can help your team enhance their problem-solving skills, professionalism, and understanding of your business. Discover how software to monitor remote work like Insightful can assist in identifying training needs and evaluating training effectiveness.
In our post-pandemic reshuffle, employees with jobs that are not performed in an office are often singled out in discussions about the future of work. This makes sense, as most of the world's workforce performs crucial tasks outside of an office, and it’s time we collectively adapt to these challenges!