Teams | Collaboration | Customer Service | Project Management

98% of workers want remote work at least some of the time. 46% would consider leaving if forced back to office full-time. Remote is no longer a differentiator. It is the floor. At @RunningRemote 2026, Nick Francis, Chairman of @hellohelpscout, introduced the Remote Excellence Audit, five dimensions that separate organizations that are remote by policy from organizations that are remote by design.

Best PSA software for agencies and consultancies in 2026 - ranked and compared. If your sales sit in one tool, projects in another, and billing in a third — while your actual profit margins disappear into a spreadsheet — this video is for you. Professional Services Automation (PSA) software pulls project delivery, resource planning, time tracking, billing, and profitability into one system so you can see whether client work is making money WHILE it’s happening, not at month-end.

From “create a project, create a task” to a full project management platform trusted by millions across industries, Zoho Projects has spent the last 20 years growing alongside the customers who use it every day. In this film, our own team looks back on the journey: the early days of building with limited resources and no playbook, the shift from simple support questions to customers running their entire workflow on Zoho Projects, and the moments that reminded us why we do this work. Twenty years ago, we started with a project management software. Today, because of you, it’s a platform.

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