Operations teams are working harder than anyone - The data shows why that's unsustainable
Why 51-hour workweeks and low AI adoption signal a burnout trajectory, not high performance.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
The latest News and Information on Project Management, Methodologies, Productivity and Tools.
How Asana takes creative production briefs from one week to same-day execution with AI teammates
When Aubrey Rogers, Head of Creative Operations & Production at Asana, kicks off a new creative campaign, she doesn’t start with execution. First, she needs to understand what’s happening and why. This often means a team kickoff, go-to-market decks, and streams of back-and-forth conversations happening on multiple platforms. In theory, Rogers should have everything she needs after kickoff. She’s defined the strategy and aligned stakeholders.
Benchmarks AI: Improve performance with real work data
How Time Doctor uses AI models to turn activity data into actionable benchmarks.
Asana Head of Digital Dani Spires on AI Teammates: Aligned, Collaborative, Real-World Gamechangers
We linked up with our Head of Digital, Dani Spires, and got the low down on how are helping organizations bring structure, clarity, and meaningful results to their AI initiatives. Now that multiplayer AI agents are embedded directly into our platform, these are the standout capabilities driving value.
How to Automatically Convert Gmail Emails into Tickets
If your customer support strategy still involves people logging into one shared Gmail account, you’ve likely experienced a kind of ‘support black hole’. This problem involves missed emails, agents replying to the same customer with different answers, and losing track of which issues are resolved and which are still in progress. The problem is Gmail isn’t a ticketing system, so eventually your team will outgrow using just email.
What is the best productivity benchmarking software in 2026?
How the top tools compare and which one fits your team best.
Head of Product at Asana, Arnab Bose introduces AI Teammates' 3 personas: Marketing, IT & Operations
Now that we've launched of, real multiplayer AI agents that work directly within our platform, it's time to introduce the three personas that most actively use Asana today: Marketing: Specialized agents built to address the specific workflows and needs of marketing teams. IT: Prebuilt teammates designed to integrate with IT operations and manage technical tasks to completion. Operations: Dedicated AI support to help operations teams streamline processes and manage project context effectively.
Gut feel isn't a growth strategy #agency #consultancy #professionalservices #operations #finops
Most agencies and consultancies have an abundance of tools in place – and yet they still can't tell you how profitable they actually are. Why? Because when you're starting out, the priority is winning business and delivering work. Operational excellence comes later. Processes come later. The tech stack? You grab whatever works. The result is an assortment of tools that aren't joined up – and when nothing's joined up, you don't have visibility.
Why HR performance is often misread and how to fix it
Insights from the 2026 Productivity & Engagement Benchmarks.
Internal Communication Strategy 2026: Complete Guide to Building Your Plan
An internal communication strategy is a clear plan for how information moves in your organization. It defines who shares messages, which channels to use, how often, and how to measure success. It’s more than just sending emails. It aligns everyone around shared goals and fits today’s way of working. Since 2020, workplace communication has changed a lot. Remote and hybrid teams are now common. These teams need tools that work anytime, not just quick hallway talks.