Dale shows us how we can set better, more effective goals, using a framework called SMART goals. Then keep track of your goals using a live KPI dashboard.

OneDesk has user-level permissions, as well as project and team roles. Learn about the different user permissions, and how to set user permissions. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

An introduction of how to create and use tickets in OneDesk. Highlights the difference between tickets and tasks and how to use the ticket detail panel. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Learn how to connect your Zendesk account to Geckoboard and create KPI dashboards to keep your team and stakeholders in the loop.

Digital Experience Monitoring (DEM) from Exoprise offers a unique solution combining proactive monitoring with synthetics and endpoint monitoring with RUM. We call it Better Together! Using the Exoprise DEM solution, enterprises can empower IT to support work-from-anywhere initiatives. Whether your team is interested in 24*7 monitoring of Microsoft 365 or complete coverage of third-party services like Zoom, Exoprise has it all.

Many businesses are choosing to use an employee scheduling solution like Deputy in an attempt to make things run a little smoother. However Deputy is not the only employee scheduling software to choose from. We'll review some additional options to help with employee scheduling.

Hear from Rupal Nishar (Vice President of Customer Success, Netomi) as she talks about why leadership was so important in her decision to join Netomi! Netomi helps companies deliver higher quality customer experiences at scale with AI.

Jira Align Enterprise Insights is a data mart of normalized and transformed Jira Align data that enables you to create your own reports with any modern reporting platform. In this video, you will learn about the Jira Align Enterprise Insights data schema, as well as, tips and resources for getting started.