There are a lot of ways to deliver an excellent customer experience - one of those ways is by designing the ideal customer journey! Hear from Nick Mehta, CEO at Gainsight, as he talks to Puneet Mehta (CEO of Netomi) about the importance of creating a customer journey that works for every customer.

For Day 3, learn how to show and hide questions from users with the new form builder in Jira Service Management. Build your first form without even logging in: New to Jira Service Management? Get it for free today: Click here to see all the videos in this series: Subscribe:

InvGate Insight lets you create discover, track and manage your IT asset inventory, manage your financials and link InvGate Service Desk tickets to assets for seamless support.

Join Slack’s Sr Product Marketing Manager, Clara Smyth, to learn more about how to maximize your existing tech stack investments – whether they are Microsoft, Salesforce or other tools and technology. Learn how IBM has made Slack their engagement layer to activate their investments (Microsoft O365) and how they created a new digital HQ for all employees with Slack.

Control the chaos, distractions and stress of incidents by automating incident response, streamlining communications across teams with less noise and conducting painless incident reviews.

Check out all the field types available in the new Jira Service Management form builder. Welcome to Day 2 of the Forms for Jira Service Management 30 Days of Demos. Build your first form without even logging in: New to Jira Service Management? Get it for free today: Click here to see all the videos in this series: Subscribe:

Get a fit-for-purpose support solution implemented in record time with low-code customizations and ITSM best-practice capabilities. InvGate Service Desk provides unmatched collaboration between users, powerful automations & smart ticket management tools. Some star features include drag-and-drop visual workflow builder, business analytics reporting, custom dashboards, SLAs, email ticketing, and Gamification.

It’s time to ditch those inefficient meetings — you know the ones. In this session, we will share how you can replace those meetings with new, flexible ways to communicate, collaborate and connect in Slack.

Welcome to Day 1 of our series on the new no-code/low-code form builder in Jira Service Management. Today we cover the rich text editor that allows anyone already comfortable with Confluence to build forms.

Get a fit-for-purpose support solution implemented in record time with low-code customizations and ITSM best-practice capabilities. InvGate Service Desk provides unmatched collaboration between users, powerful automations & smart ticket management tools. Some star features include drag-and-drop visual workflow builder, business analytics reporting, custom dashboards, SLAs, email ticketing, and Gamification.