Teams | Collaboration | Customer Service | Project Management

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OneDesk - Getting Started: Tasks Overview

An overview of what tasks are for, how tasks are created, and the task detail panel. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Confluence Mobile App | Atlassian

Move work forward from anywhere with the Confluence mobile app. Download it now for Apple or Android. Be connected. Be creative. Be anywhere. Confluence Mobile gives you instant access to your team, projects, and customers. Confluence is a team workspace where knowledge and collaboration meet. It's a central source of truth for fast-moving companies. Confluence keeps everyone organized and aligned – with everything from meeting notes to strategy docs and IT documentation – so they can make better decisions faster and be more responsive to change.

OneDesk - Getting Started: Service Level Agreements

An overview of using and creating service level agreements (SLAs) in OneDesk. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

2022 Airline Customer Service Report | Ft. WestJet, Spirit, American, Delta, and more

After careful analysis of 20 of the largest airlines in North America, the report cards are in! Here are highlights from our recent Airline Customer Service benchmark report. Netomi helps companies deliver higher quality customer experiences at scale with AI. 2022 Airline Customer Service Report | Ft. WestJet, Spirit, American, Delta, and more\