Teams | Collaboration | Customer Service | Project Management

When a ticket is chosen to be deleted in OneDesk, it is first removed from your view, archived, and then scheduled for deletion in 7 days. After 7 days have elapsed, the ticket is permanently removed from OneDesk. Any time within this period, you can restore the ticket that was scheduled for deletion back to its former status without losing any information. OneDesk combines Help Desk & Project Management software into a single application.

Make home feel welcoming by customizing the content for each user with help of the Slack Events API Follow along as Slack Developer Advocate Sandra Illi Villarreal shows you how we customize the App Home in Tasks App to give users their own place to view tasks.

Learn how Time Doctor's powerful reports can help you improve team performance.

Learn how Xero, a global accounting software platform with more than 3 million subscribers, uses Asana across their company to connect high-level company goals to individual work so their 4,000+ employees can stay in sync no matter which continent they're on.

Jira is meant to help your team reach new heights, but a poorly tuned Jira can create daily struggles for your team. Join this session to learn tips and tricks for fine-tuning the Jira experience to streamline workflows for teams of any size. We will show you how to turn all the knobs to "11" and create a state-of-the-art Jira experience.

Solving big problems in the enterprise requires the coordinated work of many teams. It also requires the discipline of many new behaviors and practices. But how can leaders put new systems in place without disrupting teams and their workflows? In short: Lean Portfolio Management. It's the way leadership can achieve a maximum flow of value through the enterprise while at the same time mitigating delays.

“Delighting customers should be easy.” says Girish Mathrubootham, the founder and CEO of Freshworks. In this video, we explain The Art of Easy and how Freshworks does it. To make delight easy for customers, businesses must champion what Girish called ‘the art of easy’: focusing on the customer and employee experience, solving their problems quickly.

Time Tracking Software helps you to track down the performance time of the employees in an organization. Sound silly? Well, time tracking software can run miles more than what I have just said. Having Time tracking software means you now have far more control over the employees and overall productivity as a business leader. You can see, evaluate, and compare the performances, which will enable you to set a performance benchmark in your organization. That's how you'll achieve growth in the long run.

Instantly connect your Convene board portal with your board's video conferencing platform to hold engaging video calls. Convene Connect integrates your existing video conferencing platform to our award-winning board portal solution, Convene. No need to open another app concurrently when holding virtual board meetings.