Teams | Collaboration | Customer Service | Project Management

According to a growing body of psychology research, procrastination isn’t a weakness – it’s a symptom.

Remote collaboration is the process of working together towards a common goal while being physically apart. It is the staple of digital workplaces and is a must-have in the time of remote and hybrid work. The world of work now implies a dispersed workforce and team collaboration is an essential ingredient in business success. Yet, many organizations struggle to implement effective remote collaboration.

It is a known fact that not every person works with the same efficiency. Few are quicker than others and few might be too slow. But there is a category of people who face what is known as Time Anxiety. Time Anxiety is the constant thought within someone’s mind that he/she is wasting time or the time is never enough to complete the allotted tasks. In other words, it means that the person has a fear that time is running out.

A call management software handles and optimizes your customer calls. With the help of call management software, customer service managers can listen to recorded calls and provide feedback to agents on improving their performance.

Audit committees are vital in every company as they are involved in maintaining the company’s financial stability. One of their responsibilities is to prevent any misconduct in auditing and fraud in the company’s finances. Thus, they are crucial in gaining the trust and confidence of investors and stakeholders. Audit committees have an impact also on the board’s plans and decisions.

What can be more important than patient satisfaction? Patient health naturally, but patient satisfaction isn’t all that far behind. For essentially any healthcare organization, patient satisfaction is the backbone of success, yet all too often it’s left on the backburner. There’s really only one way to improve the happiness and satisfaction of patients – a better experience. But what ultimately entails an ideal patient experience?

Expanding your relationship with each customer is key to building a company that stands the test of time.

If you work in an agency or do any client work, your world likely revolves around your inbox. But what happens when what your world revolves around is completely and utterly...chaotic? Enter, inbox overload. In fact, it's more likely that most mornings you don’t even want to “enter” your inbox for fear of what you might find, or fall behind on! All joking aside, it is something to take seriously.

This article describes how you can hire and manage multiple Virtual Assistants and the cost and budget considerations. Virtual assistants have an essential role in the success of any company. They are crucial to increasing the productivity of your organization. Additionally, it gives flexibility to your business. With them, you only pay for the productive time. Weekly reporting businesses can save about 50% compared to hiring a PA.

We’re excited to share our new Summer ‘22 release, Ida. This release introduces additional Live EX™ functionality, which combines the best of employee communications with the latest in employee experience technology. Here is a quick overview of this release: With this release, we also previewed some future capabilities that are entering an early adopter phase.