Luware Introduces NimbusOne Client Following Microsoft Unify Certification
Luware Nimbus is Luware's cloud contact center platform for Microsoft Teams. Its new Luware NimbusOne client lets agents work directly in their CRM or in a customizable agent desktop. Microsoft has certified Luware Nimbus for Unify, the integration model behind the new client. Luware is one of 10 organizations worldwide with this certification. Real-time AI transcribes and summarizes calls as they happen, so notes are ready when the call ends.