Teams | Collaboration | Customer Service | Project Management

Internal communicators don’t need more tools. We need fewer handoffs, less chaos, and more space to do the work that requires our superpowers of context, clarity, and judgment. Internal communications professionals understand the exhausting effort of balancing daily chaos. You might find yourself running three campaigns simultaneously, announcing a critical leadership transition, updating your hybrid work policy, and preparing for a quarterly town hall all at once.

Most enterprise video conferencing platforms claim to be encrypted. The problem is that encryption can mean very different things depending on how a platform is built. For organizations discussing sensitive business, legal, financial, or operational information over video calls, a secure video conferencing platform is crucial. But many platforms advertise security while still retaining the ability to access call content through their infrastructure.

Collaboration tools allow teams to coordinate projects, share information, respond to incidents, and make decisions. But most of these tools aren't secure. As cyber threats increase, employees use consumer messaging apps for work, and regulations such as GDPR, NIS2, and DORA raise compliance expectations, organizations need collaboration tools that protect sensitive communications without slowing teams down.

Freshworks introduces the AI maturity curve for IT service operations and illustrates how companies are advancing value with AI.

Today, Gartner named Atlassian a Leader in the 2026 Magic Quadrant for DevSecOps Platforms, and placed us highest in execution. It’s our fourth consecutive year as a Leader across the Gartner DevOps and DevSecOps research – a category that has changed underneath all of us as security shifted from a downstream checkpoint to a first-class concern in every team’s delivery loop. This one matters to me for a specific reason: it validates a bet we made four years ago.

More than a sales vibe. When sales leaders come to us early in their journey, they often mention wanting to create more of a “sales vibe” or build a stronger “sales culture”. The problem is, vibe and culture don’t cut through when you’re asking a hard-nosed CFO for budget. And rightly so. The good news, and slightly ironically, is that those sales leaders are usually massively underselling what they’re trying to achieve.

It's a familiar scramble. "The investor needs X report!", "The CEO wants to see how Y is doing!" Some poor soul has to rush around to pull all the requested data and deliver it to senior leadership, pronto. This usually means dropping everything else and spending an afternoon gathering data. Often by the time the report is viewed, the data is stale and leadership is left with an outdated picture of performance. Alexandre Naudin, Service Manager at Spash, described this well.