Teams | Collaboration | Customer Service | Project Management



How to Measure and Boost Your Sales Team Efficiency

Your sales team is the lifeblood of your business. But keeping them working at maximum efficiency can be a tricky balancing act. In fact, 40% of companies missed their sales targets in 2020. So what is the secret sauce that keeps your business out of this statistic? It all comes down to efficiency and how well your sales team uses their time and resources to close deals. Your sales team needs to be as efficient as possible in today’s competitive global marketplace.

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How to Choose the Best Sales Chat Software

When it comes to customer service, it is no secret that sales chat software has changed the game. From increasing customer experience to driving conversions and improving retention, live chat is a fundamental way to interact and support customers. Customers and support agents have noticed, and there is no better time to implement an effective sales chat software.

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What to Consider Before Your Company Offshores Sales

Offshore sales or hiring a sales team in another country can help you scale your business and boost profitability. It can also help you reduce costs while using the latest technologies in the industry. However, offshoring sales can be tricky without a clear understanding of it. In this article, we’ll explore offshore sales in detail, its five benefits, and four challenges. We’ll also explore four popular sales and marketing services and suggest tips for smooth sales offshoring.


How To Use Trello for Sales: Features, Templates, And Power-Ups For Successful Teams

Whether your brand makes custom tie-dyes or you’re a leading project management platform, you need your sales team operating smoothly and efficiently. Trello for sales teams is flexible, accessible, and affordable. And while you can craft the perfect workflow that uniquely works for your team, you can also get started quickly with a best practice workflow in just a few clicks.


How to measure sales productivity through the success of sales calls

From booking rep appointments to even boosting your ecommerce conversion rate, sales calls can massively impact the success of your business, which is why it’s so important to know how to measure sales productivity by the success of your calls. When the discussion of sales calls comes up, many people instantly think of cold calling (phoning prospective customers before they express any kind of interest in your product or service).


The sales engineer career path: A complete guide

Not all sales are created equal. Depending on the products, region, and size of a company, a business may require sales experts with different specialties. In 2021, Americans spent nearly $487 billion on technological products and services (a 7.5 percent increase from the previous year)—they’re expected to spend even more in 2022.


Why you need to connect sales and customer service right now

The fact is, better customer experiences are better for business. Great CX means your customers are happier, feel taken care of, and are more loyal, all of which leads to more profits. It takes the right tools and data to fuel those experiences, and a lot of it is already at your fingertips. Your customer service team knows a lot about your customers - how they actually use your products, what’s working and what’s not, and what they want to do.