Teams | Collaboration | Customer Service | Project Management

Delivering Matrix federation as a built-in standard

Federation lets different organizations communicate directly, server to server, without routing data through a vendor's cloud. For customers in defense, government, and critical infrastructure, it is what makes cross-organization collaboration possible without leaving the sovereign or restricted environments they have already accredited.

Benchmarking for projects: how to measure what matters and close the gap

A project that finishes on time isn't automatically a project that performed well. I've seen plenty of "green status" projects that quietly burned through margin, overloaded the team, and left the client underwhelmed. Without a reference point, you can't tell the difference between a genuinely healthy project and one that just crossed the finish line.

Resource levelling: what it is, how it works, and when to use it

I spent the best part of a decade in client services, and have seen firsthand how resource planning can make or break your team and projects. If there is one thing I have learned, it is that most project delays do not start with bad estimates or unclear scope. They start with a resource plan that looks fine on paper but falls apart the moment two projects need the same person on the same day.

Element recognised as a Digital Public Good

We're pleased that Element has been recognised as a Digital Public Good by the Digital Public Goods Alliance (DPGA), a multi-stakeholder initiative endorsed by the United Nations. To qualify as a Digital Public Good (DPG) a solution must meet a rigorous set of criteria. In particular open licensing, clear ownership, platform independence, strong documentation, privacy compliance and adherence to open standards.