Teams | Collaboration | Customer Service | Project Management

Keeping the Human Touch in an AI-driven Future l Conversations with Zendesk Podcast

On this episode, we’re joined by Deepam Mishra, Generative AI Innovation Leader and Strategic Advisor, AI/ML Expert, VC and Startups at Amazon Web Services. Deepam shares his insight on the many opportunities for AI as well as the challenges within the space.

10 Multifaceted Advantages of Global Outsourcing of Projects

Global outsourcing of projects has become an increasingly popular strategy for businesses seeking to optimize their operations. By leveraging resources and expertise from around the globe, companies can tap into a wide range of benefits. However, 71% of companies are still not automating project management for their outsourcing businesses.

The Power of AI in B2B Customer Support: Maximize Efficiency

Who's the most famous bot of all time? Arguably, R2-D2 as the beloved, fictional Star Wars droid. But these days, there’s a very real, very talked about “bot” in our midst that people are eager to use: ChatGPT. With the advent of this solution, a massive wave of influence has sparked, prompting businesses everywhere to explore ways to leverage AI of this nature. And the B2B customer support industry is no exception to this transformative force.

Building In-App Notifications for Web and Mobile Applications

If you’re a developer building a web or mobile application, you know that there are times when you want to message your users when they’re in the app. It might be information about a new feature, a billing update, or something that requires action from the user. That’s where in-app notifications via an inbox come in. They allow you to deliver key messages directly to your users and can be combined with other notification methods like push and email.

Find your Zen: How Time Doctor transforms leadership stress into serenity

Hey there, leaders! Ever feel like you’re juggling a dozen balls at once, trying to keep everything in order? We’ve all been there. Whether your team is in-office, remote, or a hybrid mix, managing productivity and efficiency can sometimes feel like a full-time job itself. Here’s some good news: you don’t have to do it alone. Enter Time Doctor, your down-to-earth, dependable partner in productivity.

What is Toxic Productivity? 7 Ways to Find the Balance

Imagine waking up every morning with a sense of dread. You feel the weight of an endless to-do list weighing down on you. Diving headfirst into work, you push yourself to be productive at all costs. Sleep becomes a luxury. Self-care becomes a distant memory, and your relationships begin to suffer. This toxic productivity makes it pervasive in our fast-paced and demanding world. Toxic productivity is the unyielding pursuit of constant busyness.

Building a Collaborative Work Culture: Tips for Success

In the fast-paced and interconnected business landscape, we inhabit today, collaboration emerges as a formidable catalyst for organizational success. Cultivating a vibrant work culture that embraces collaboration goes beyond the surface level of teamwork, it fuels innovation, sparks creativity, and enhances problem-solving capabilities. When a diverse group of individuals comes together within an atmosphere of trust and open communication, something extraordinary takes place.

Drive Digital Transformation & Operate With Greater Efficiency and Agility With Asana

Digital transformation is accelerating faster than ever, and PMO & Operations teams require advanced technology solutions to drive value across their organizations. Enter Asana, the leading enterprise work collaboration platform that helps organizations work smarter together and make better decisions. Asana empowers PMO & Operations leaders to effectively track and manage company goals, deliver real-time reporting to facilitate better and faster decision making, and helps teams throughout the organization seamlessly standardize and automate their work.