Teams | Collaboration | Customer Service | Project Management

%term

The Essential Guide to Business Process Mapping

With the range of disparate personalities and ways of thinking on your team, how do you get everyone to see something the same way? Moreover, how do you get your whole team to actually perform a task or a process in the same way, every time? Business process maps are a framework intended to do just that: layout a process graphically so that everyone has the same vision of it and can perform it the same way.

What is a Customer Portal and Why It's Essential for Your Business

Effectively, a customer portal is an online platform, usually a website or an application that allows your customers to access your services through the internet. With the help of a customer portal, they may be able to log into their account, see relevant information such policies and invoices, review past deliveries and orders, and adjust options to make your service suit their needs better.

Essential Security Measures for Messaging Apps

Messaging apps are online platforms created for instantaneous interactions among individuals. They ease communication via text, voice, and video. They often let users share files, group messages, and use multimedia. Security, simplicity, and versatility drive messaging app choices. Pick one that encrypts chats, feels intuitive, and works across devices. The ideal app must meet your communication needs. It should balance privacy, ease of use, and compatibility.

How to make a flowchart for programming: a guide for developers

Process and workflow visualization is a critical tool for software engineering, product, and design teams. It’s how they organize and structure their application design and code, troubleshoot problem areas in their systems, and share knowledge about the project and product with their teams.

Buddy Punch Featured among the Top-Rated Time Clock Software on Capterra's Pricing Value Report

Buddy Punch is proud to have been recognized by Capterra in the Capterra Value Report: A Price Comparison Guide for Time Clock Software, which highlights the top Time Clock software products based on user reviews—those with the highest ratings for both value for money and functionality, with the starting price and functionality details being included for each product. Buddy Punch has been mentioned in this report with the following ratings.

Customer Based SLA for B2B Service Providers

A customer-based SLA (Service Level Agreement) can really change the game for B2B service providers. Unlike standard service level agreements, which are more generalized, these agreements focus specifically on your needs, setting clear service agreement terms between the service provider and a customer. This ensures both sides are clear on what to expect, making for a strong partnership.

The future of AI in employee communications: A personal journey

I’m a reformed wannabe reporter, news producer, publicist and internal comms nerd (yes, I write with a fountain pen) who’s spent the last two years in my first real startup, dreaming of how to transform employee communications technology. In my current role, I lead corporate communications for our 500-person company.

Compliance training: A comprehensive guide for modern workplaces

Compliance is increasingly complex. Today, businesses face a web of overlapping compliance requirements that impact every facet of operations. And it’s not only leadership who holds responsibility for compliance. Employees and contractors also have a significant role in keeping your organization compliant. As a result, compliance training is more critical than ever.