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The 12 Best Employee Engagement Software for 2021

Looking for the best employee engagement software? The past decade has seen a rapid surge in the number of startups and new businesses. While this growth undoubtedly leads to a higher employment rate, it can also cause a serious problem – a high employee turnover rate. Now that employees have so many options to choose from, the companies’ pressure is to provide an excellent work culture and environment to retain their best talent.

Online meeting best practices: 20 secrets to virtual meetings

The conversation about how much we all dread meetings isn’t a new one. There are too many of them. Most of them are colossal wastes of time. Heck, one in three people admit that they’ve felt drowsy or even fallen asleep in a meeting. But, when that meeting is happening virtually and people are only dressed appropriately from the waist up? Well, it becomes even more challenging to keep participants engaged in the conversation.

How to manage multiple projects effectively

Many believe they can handle several projects, but not all can effectively manage multiple projects and steer them towards productivity. It requires professionalism; else, instead of projects to run smoothly, you might end up in a major and nasty flop. Managing multiple projects at the same moment is no easy task. Here’s how managers can do that without losing productivity. These tried and tested strategies for the task, resource, and schedule management will help you stay on track.

How Leverage uses Asana for sprint planning to scale their business

At the end of the day, most business owners have three major concerns when it comes to planning the growth of their business: It’s a trend I’ve seen across nearly all industries through my own business efficiency consulting and the work my company, Leverage, does for our clients. We function as a tech-enabled growth agency that helps businesses generate more revenue through marketing efforts while also saving costs by improving their operational efficiency.

Best Practices: Different Uses for Tickets & Tasks

OneDesk differentiates between tickets and tasks to help you better organize your work environment. Tickets and tasks can be made to behave virtually the same; whatever you can do with a task, you could also do with a ticket and vice-versa. They are both work items and have the same functionality. However, there is a best practice for using them in OneDesk.

Brand new features for the holiday season

With the holiday season upon us, your customers and agents are probably taking some well-deserved time off. It might take a little extra planning to ensure your remaining support team can manage customer issues without any hassle. Thankfully, Freshdesk can help! Here are three features that we think you’ll find particularly helpful during the holidays.

Kanban vs Scrum: Comparison, Pros, and Cons

Since the advent of technology, the business world has taken on a faster pace. Project management software, automated programs, and other gifts from the digital realm have made it possible to get a lot more done than we were once used to. However, with so many options at our disposal, it sometimes becomes a question of which one is the best pick. The debate between Kanban and Scrum methodologies is one that has plagued those efficiency junkies for as long as anyone can remember.